Executive Director, Senior Living: Lead Care & Operations

Sonida Senior Living; Collierville (TN); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with company match

Paid PTO from day one

Paid training

Employee Assistance Program

Educational opportunities

Job summary

The Renley of Collierville in Collierville, TN is seeking an Executive Director to lead the community’s operations, finances and caregiving services. You will supervise staff, manage occupancy goals, and ensure compliant, high‑quality resident care.

Premium benefits include healthcare options, 401k with company match and opportunities for professional development, with paid training and PTO from day one.

Qualifications

• Experience leading a senior living community or similar operations.
• Proven ability to manage budgets and financials.
• Strong staff supervision and performance coaching.
• Familiarity with regulatory requirements for senior living in TN.

Responsibilities

• Serve as community leader responsible for finance, HR and operations.
• Ensure policies/procedures related to resident care are implemented.
• Supervise resident services and coordination with providers.
• Oversee recruiting, hiring, evaluation and discipline of team members.
• Coordinate sales/marketing efforts to achieve occupancy targets.
• Ensure maintenance standards and regulatory compliance.

Skills

Leadership

Operations management

Budgeting

Staff supervision

Education

ACLF licensure TN

High school diploma required

Bachelor's degree preferred

Tools

Microsoft Power BI

Job description

The Renley of Collierville
Collierville, TN 38017, USA

Description

Find your joy here, The Renley of Collierville, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match and so much more!

The Renley of Collierville, a community in Collierville, TN provides quality care to residents in an Assisted Living community.

The Renley of Collierville | Collierville, TN an Assisted Living Community

Lead Community Operations. Drive Occupancy Growth. Make a Difference Every Day.

The Renley of Collierville, a Sonida Senior Living community, is seeking an experienced Executive Director / Sales Director to lead our Assisted Living community in Collierville, TN. This high-impact dual leadership role is ideal for a proven senior living professional who excels in both community operations and sales performance. The Executive Director / Sales Director is responsible for driving occupancy, maximizing revenue, enhancing resident satisfaction, leading team development, ensuring regulatory compliance, and delivering exceptional experiences for residents and families.

Compensation & Incentives:

• Eligible for up to 30% annual incentive bonus based on performance
• Sales commission opportunities tied to move-ins and community occupancy goals
• Career advancement opportunities within a growing national senior living organization

Why Join Sonida Senior Living? At Sonida, we combine compassionate care with innovative technology and strong operational support to help our leaders succeed.

Benefits Include:

• Medical, Dental, Vision, Life & Disability Insurance*
• 401(k) with company match
• PTO available on Day One
• Employee Assistance Program
• Flexible Spending & Dependent Care Accounts

Innovative Technology That Sets Us Apart: At Sonida, we invest in technology that enhances resident care and empowers our teams to work smarter:

• SafelyYou® AI technology that helps detect and prevent falls
• Advanced Electronic Health Records (EHR) that streamline assessments and reduce administrative burden
• Sage Call System to improve response times and resident service
• Microsoft Power BI dashboards providing real-time operational and business insights

Position Overview

The Executive Director/Sales Director is responsible for the overall leadership, operational excellence, regulatory compliance, financial performance, resident satisfaction, team development, and occupancy growth of the community.

The successful candidate will be a highly visible leader who creates a culture of accountability, compassion, engagement, and excellence.

Key Responsibilities

Operational Leadership

• Direct all community operations, ensuring exceptional resident care and service delivery.
• Ensure compliance with all federal, state, and local regulations governing assisted living and memory care.
• Lead, coach, develop, and retain high-performing department leaders and community team members.
• Foster a positive workplace culture focused on engagement, accountability, and resident-centered care.
• Partner with department leaders to maintain community appearance, safety standards, and operational effectiveness.
• Monitor quality outcomes and implement continuous improvement initiatives.
• Manage community budgets, revenue goals, and expense controls.
• Drive financial performance through occupancy growth and operational efficiency.
• Analyze key performance indicators and implement strategies to improve results.
• Ensure effective stewardship of community resources while maintaining exceptional resident experiences.
• Recruit, hire, train, mentor, and evaluate department leaders and community team members.
• Build strong leadership succession plans and talent pipelines.
• Create an environment that promotes teamwork, professional growth, and employee retention.
• Partner with regional leadership to execute company initiatives and best practices.
• Partner with the Director of Sales to achieve occupancy, revenue, and move-in goals.
• Maintain strong relationships with residents, families, referral sources, healthcare professionals, and community partners.
• Develop and execute strategic marketing and outreach initiatives.
• Support prospective residents and families throughout the sales process.
• Utilize competitive market data to identify opportunities for growth and increased market share.
• Ensure a seamless move-in experience that drives resident and family satisfaction.

Required Qualifications

• Minimum 3 years of Executive Director experience in senior living, assisted living, memory care, healthcare, hospitality, or a related industry.
• Minimum 2 years of sales, business development, or occupancy growth experience.
• Demonstrated success leading teams and managing community operations.
• Strong financial acumen with experience managing budgets and operational performance.
• High school diploma or equivalent required.

Preferred Qualifications

• RHA, HFA, LNHA, or other applicable state licensure/certification preferred.
• Experience leading Assisted Living and Memory Care communities.
• Proven history of improving occupancy, resident satisfaction, and financial results.
• Strong communication, relationship-building, and leadership skills.

Ideal Candidate Profile

You are:

• A servant leader who inspires and develops others
• Results-oriented with a strong operational mindset
• Experienced in driving occupancy and revenue growth
• Skilled at building strong relationships with families, team members, and referral partners
• Comfortable balancing business performance with compassionate care

Apply today and discover why so many leaders find their joy at Sonida Senior Living.

*Benefits eligibility based on employment status.
*Scheduling flexibility subject to position and location requirements.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.