Executive Director, Operations

adventhealth; Dade City (FL); On-site; USD 100,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth is seeking an experienced senior operations leader to oversee strategic, financial, and clinical service-line performance in Florida. This role directs operational leadership, drives patient experience, and enhances fiscal results across multiple clinics.

You will lead system improvements, collaborate with physicians and administrative teams, and develop revenue plans while ensuring regulatory compliance and brand standards across regions.

Qualifications

• Senior leadership experience in healthcare operations and strategy.
• Proven track record in practice acquisition, recruitment/retention, and operations oversight.
• Strong communication, negotiation, and executive-level presentation skills.
• Deep understanding of healthcare finance, revenue cycle, budgeting, and analytics.
• Knowledge of regulatory standards, employment law, fraud/abuse rules.

Responsibilities

• Manages strategic operational and financial performance of service lines.
• Directly supervises the operational leadership in each of the service lines.
• Leads teams to improve existing systems and develop new clinic systems to enhance patient experience, team engagement, and fiscal performance.
• Develops systems and processes to ensure brand standards and operational excellence are consistent across all regions and service lines.
• Strategically identifies and evaluates new revenue streams for the service line, providing research, business plans, pro formas, request for proposals, reports, observations, and recommendations.
• Develops capital, expense, and revenue budgets as well as routine and new center expenditures.
• If designated as the PSO Liaison, serves as the primary link between the entity/entities, providers, and PSOs, ensuring compliance with PSQIA.
• The PSO Liaison will document all PSES processes in line with privacy and security policies while updating leadership on status.
• Perform other duties as assigned.

Skills

Senior leadership

Physician recruitment

Financial administration

Healthcare compliance

Communication skills

Strategic planning

Budgeting

Stakeholder management

Change management

Regulatory knowledge

Team building

Microsoft Office

Tools

Microsoft Office Suite

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

• Full time

Shift: Day (United States of America)

Address: 13100 FORT KING RD

City: DADE CITY

State: Florida

Postal Code: 33525

Job Description:

• Manages strategic operational and financial performance of service lines.
• Directly supervises the operational leadership in each of the service lines.
• Leads teams to improve existing systems and develop new clinic systems to enhance patient experience, team engagement, and fiscal performance.
• Develops systems and processes to ensure brand standards and operational excellence are consistent across all regions and service lines.
• Strategically identifies and evaluates new revenue streams for the service line, providing research, business plans, pro formas, request for proposals, reports, observations, and recommendations.
• Develops capital, expense, and revenue budgets as well as routine and new center expenditures.
• If designated as the PSO Liaison, the incumbent will serve as the primary link between the assigned entity or entities, their affiliated providers, and one or more federally listed Patient Safety Organizations (PSOs), while ensuring compliance with the Patient Safety and Quality Improvement Act (PSQIA) by the assigned entity or entities and their staff.
• The PSO Liaison will accurately define, implement, manage, and document all Patient Safety Evaluation System (PSES) processes in compliance with privacy, confidentiality, and security requirements established by organizational policies and federal regulations, while keeping leadership informed of PSES status and the level of engagement with the PSO(s) to improve patient safety and quality across the assigned entity or entities.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities:

• Demonstrated effectiveness as a senior leader with a strong track record of performance improvement, leadership, training, and coaching. [Required]
• Comprehensive knowledge and experience in practice acquisition, physician recruitment/retention, medical practice operations, and an understanding of facility operations and change management.. [Required]
• Proven success in communication, negotiation, dialogue, and the ability to articulate complex information in understandable terms to all levels of staff. [Required]
• Experience in medical practice financial administration, revenue cycle management, financial analysis, strategic planning, and problem-solving skills. [Required]
• Thorough understanding of legal issues related to medical practices, compensation management, employment law, fraud/abuse rules, and appropriate implementation of applicable regulatory standards, rules, and guidelines. [Required]
• Proficiency in establishing and maintaining effective working relationships with medical and administrative staff, patients, the public, and all stakeholders. [Required]
• Skilled in planning, organizing, prioritizing work, delegating, achieving goals and objectives, and developing and maintaining strong provider relationships. [Required]
• Excellent oral, written, and interpersonal communication skills, with proficiency in Microsoft Office Outlook, Word, Excel, Publisher, PowerPoint, and effective computer skills. [Required]
• Ability to build and maintain effective and productive teams, manage change, solve practical problems, and interpret a variety of instructions. [Required]
• Demonstrates a broad knowledge of healthcare administration, healthcare industry, acute-care hospital operations, finance, management, and strategic health service market research/analytics. [Required]
• Professional decision-making, proposing recommendations on organizational culture development, executive-level presentation skills, and the ability to positively influence others. [Required]
• Considerable knowledge of management principles, supervision, planning, budgeting, healthcare finance, personnel, and the ability to organize, delegate, and establish meaningful goals. [Required]
• Detail-oriented with excellent planning/facilitation skills, the ability to multi-task, work independently, and think strategically to anticipate future consequences and trends. [Required]
• Demonstrates the abili