Executive Director of Resort Operations

Dillard House a Farm Resort; Dillard (GA); On-site; USD 120,000 - 210,000; Full time

Job summary

The Dillard House a Mountain Farm Resort in Dillard, GA seeks a Director of Resort Operations to serve as the senior on-site leader responsible for the overall operational and commercial success of the property.

This role provides leadership across Front Office, Housekeeping, Engineering & Maintenance, Activities & Recreation, Revenue Management, Sales, and Marketing, partnering with Food & Beverage to ensure a seamless guest experience.

Qualifications

• Bachelor's degree in hospitality management or related field is required.
• Proven experience leading multiple operational departments in a resort or hotel.
• Strong financial acumen and ability to manage budgets and forecasts.

Responsibilities

• Oversee all resort operations to ensure exceptional guest experiences.
• Lead and develop department leaders, fostering accountability and collaboration.
• Drive revenue management, sales, and marketing in coordination with F&B.
• Develop strategic plans, budgets, and capital projects.
• Ensure compliance with safety, quality standards, and brand standards.

Skills

Leadership

Operations management

Strategic planning

Team development

Budgeting & financial acumen

Education

Bachelor’s degree in Hospitality Management or related field

Job description

The Dillard House a Mountain Farm Resort in Dillard, GA seeks a Director of Resort Operations to serve as the senior on-site leader responsible for the overall operational and commercial success of the property.

This role provides leadership across Front Office, Housekeeping, Engineering & Maintenance, Activities & Recreation, Revenue Management, Sales, and Marketing, partnering with Food & Beverage to ensure a seamless guest experience.