Executive Director of Operations

West Virginia Department of Health; West Virginia; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Robust healthcare coverage

Generous paid time off

Long-term financial security

Job summary

Office of Shared Administration (OSA) seeks an Executive Director of Operations to lead statewide enterprise operations, align budgetary planning, and guide cross‑department performance across DH, DHF, and DoHS. You will drive capital planning, real estate strategies, and risk management while ensuring compliance and operational excellence.

You will oversee Administrative Services, Operational Administration, Procurement, and Construction/PM, shaping statewide infrastructure and ensuring

Qualifications

• Bachelor’s degree from an accredited college or university.
• 7+ years of progressive experience in large-scale operations, facilities management, public administration, or capital project planning.
• Proven budgeting, property and lease management, personnel management, regulatory interpretation, and stakeholder collaboration.

Responsibilities

• Strategic & Enterprise Leadership: define, plan, and execute goals; manage complex budgetary needs.
• Divisional Oversight: supervise and develop Administrative Services, Operational Administration, Procurement and Construction/PM.
• Operational Excellence: establish and report facility costs, space utilization, project delivery, procurement performance; drive improvements.
• Capital Projects & Asset Modernization: coordinate major capital improvements and manage real estate portfolios.
• Facilities Maintenance & Emergency Readiness: plan maintenance and COOP readiness.
• Compliance & Risk Management: ensure safety, risk mgmt, ADA compliance across assets.

Skills

Strategic leadership

Budgeting

Stakeholder collaboration

Regulatory interpretation

People management

Education

Bachelor's degree

CFM credential

PMP certification

Job description

Are you a visionary operational leader ready to make a meaningful, statewide impact? The Office of Shared Administration (OSA) is seeking a dynamic and strategic Executive Director of Operations to serve as our definitive enterprise operations leader. In this critical executive capacity, you will drive operational excellence, optimize infrastructure, and spearhead capital planning across our entire footprint.

You will provide comprehensive administrative oversight, enterprise-wide management, and strategic budgetary planning for the Office of Operations, directly supporting OSA, the West Virginia Department of Health (DH), the Department of Health Facilities (DHF), and the Department of Human Services (DoHS). As the primary orchestrator of state-level facility strategies, real estate portfolios, risk mitigation, and cross-department operational performance, you will ensure our physical, financial, and administrative frameworks effectively champion the missions of these essential departments.

Key Responsibilities

As the Executive Director of Operations, your leadership will shape state infrastructure, cross-department efficiency, and administrative performance through the following core pillars:

• Strategic & Enterprise Leadership: Collaborate closely with executive leadership to define, plan, and execute OSA and departmental goals. Develop and manage complex budgetary needs while interpreting statutory, regulatory, and policy frameworks to ensure full compliance across all operations.
• Divisional Oversight & Team Development: Direct, evaluate, and elevate the daily operations of the Office of Operations. Directly supervise, mentor, and empower the leadership and personnel within the divisions of Administrative Services, Operational Administration, Procurement and Construction and Project Management, ensuring organizational alignment and continuous professional development.
• Operational Excellence & Performance Metrics: Establish, monitor, and report key operational performance measures—including facility costs, space utilization, project delivery success, procurement performance, contract timelines, and overall administrative efficiency to drive data-backed improvements across all divisions.
• Statewide Capital Projects & Asset Modernization: Coordinate, manage, and execute major capital improvement projects across OSA and departmental properties. Oversee an extensive portfolio of department-owned and leased real estate, coordinate complex leasing issues alongside the Department of Administration, and design progressive, long-range asset management plans for upgrading and consolidating office spaces across the state.
• Facilities Maintenance & Emergency Readiness: Formulate immediate corrective action plans for common maintenance problems and long-term deferred maintenance solutions. Oversee agency disaster preparedness, business continuity, and Continuity of Operations Plans (COOP) to guarantee facility resiliency during disruptions or emergencies.
• Compliance & Risk Management: Ensure all physical assets strictly adhere to safety, risk management, and ADA compliance regulations while researching innovative procedures to optimize efficiency across all managed departments.

Minimum Qualifications

• Education: A bachelor’s degree from an accredited college or university.
• Experience: A minimum of seven (7) years of related, progressive experience in large-scale operations, facilities management, public administration, or capital project planning.
• Core Competencies: Proven expertise in state/public budgeting, property and lease management, personnel management, regulatory interpretation, and high-level stakeholder collaboration.
• Preferred Professional Certifications: Possession of a Certified Facility Manager (CFM) credential, Project Management Professional (PMP) certification, or equivalent industry licensure.

Why Work for Us?

At the Office of Shared Administration, your leadership doesn't just manage systems—it strengthens the foundation of our state. We offer an executive-level career where you can drive visible infrastructure modernizations while enjoying a rewards package designed to support your health, family, and future.

• Robust Healthcare Coverage: Premium medical, dental, and vision insurance options, alongside life insurance plans to protect you and your loved ones.
• Generous Paid Time Off: Maintain a healthy work-life balance with 15 days of paid vacation, 18 days of paid sick leave, and 13 paid state holidays annually.
• Long-Term Financial Security: A highly coveted defined benefit retirement plan, ensuring a reliable and stable pension income for your future.