Executive Director of Facility Operations

Berman

Orlando (FL)

On-site

USD 150,000 - 210,000

Full time

14 days+

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Job summary

Berman is seeking a Director of Operations – Facility Services to provide operational and financial leadership for Landscaping, Janitorial, and Maintenance/Fleet across Central Florida. This executive role reports to the Executive Vice President and leads business-unit leaders to strengthen profitability, accountability, and continuous improvement.

The successful candidate will drive performance, scalability, and leadership development, coordinating with Finance, HR, Sales, and senior leadership

Qualifications

10+ years of progressive operations leadership experience.
Experience leading multiple business units or regional operations.
Significant P&L responsibility and financial ownership.
Experience managing managers or senior operational leaders.
Strong budgeting, forecasting, and financial planning experience.
Proven ability to improve operational performance through systems, leadership, and accountability.
Experience in commercial services, facilities management, landscaping, janitorial, maintenance, construction services, property services, or another labor-intensive service organization is strongly preferred.

Responsibilities

Lead Business Unit Leaders responsible for Landscaping, Janitorial, and Maintenance/Fleet operations.
Establish clear accountability throughout the organization.
Develop future operational leaders and strengthen leadership bench depth.
Foster a culture of ownership, execution, and continuous improvement.
Partner effectively with Finance, Human Resources, Sales, and Executive Leadership.
Own operational budgets, forecasts, and related financial planning.
Drive profitable performance across all assigned business units.
Evaluate labor utilization, overtime, subcontractor costs, fleet expenses, and job costing.
Develop project budgets and financial models that support sound operational decisions.
Ensure operational decisions align with company financial objectives.
Identify operational trends before they negatively affect financial performance.
Improve processes, systems, reporting, and operational consistency.
Monitor capacity, backlog, work order aging, scheduling, and service delivery performance.
Ensure customer commitments and service levels are consistently met.
Develop reporting that drives action, accountability, and measurable improvement.
Lead reorganizations and operational improvement initiatives.
Develop implementation plans with clear milestones, owners, and éxito measures.
Execute company initiatives with discipline and minimal executive oversight.
Present recommendations supported by financial and operational analysis.