Executive Director of Event Experience & Guest Services

Nrgpark; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

NRG Park in Houston, Texas, is seeking a Senior Director of Event and Guest Experience. This role involves overseeing event operations, managing client relationships, and ensuring a premier guest experience.

The ideal candidate will have a Bachelor's degree in a related field and at least three years of management experience in facility operations. Responsibilities include leading project management initiatives and ensuring compliance with safety regulations while fostering a culture of excellence.

Qualifications

• Minimum three years of progressive management experience, including supervision of Director-level staff.
• Experience in facility management in a convention center or stadium.
• Strong organizational skills to meet deadlines and work under pressure.

Responsibilities

• Lead the event management and guest experience initiatives.
• Conduct post-event evaluations and implement improvements.
• Ensure compliance with safety regulations and organizational policies.

Skills

Project management

Strategic thinking

Communication skills

Education

Bachelor’s degree in relevant field

Tools

AutoCad

Windows/Mac

Job description

NRG Park in Houston, Texas, is seeking a Senior Director of Event and Guest Experience. This role involves overseeing event operations, managing client relationships, and ensuring a premier guest experience.

The ideal candidate will have a Bachelor's degree in a related field and at least three years of management experience in facility operations. Responsibilities include leading project management initiatives and ensuring compliance with safety regulations while fostering a culture of excellence.