Executive Director of Citywide Broadband

City of New York; New York (NY); On-site; USD 150,000 - 210,000; Full time

Job summary

The Office of Technology and Innovation (OTI) in New York City is hiring an Executive Director of Citywide Broadband to lead the city’s broadband vision and execution, improving affordability and adoption for the long term. Based in Brooklyn, NY, you will shape the strategy and coordinate across agencies to deliver a scalable broadband program.

You will represent NYC in funding conversations with state and federal partners, manage a large budget, and guide cross‑agency teams from planning to

Qualifications

• Bachelor’s degree and 4 years’ administrative or executive experience, of which 18 months in a supervisory role.
• Alternatively, a combination of education and experience meeting the above requirements.
• 10+ years in broadband policy, digital equity, or telecom regulation is preferred.

Responsibilities

• Develop and own the vision and execution of the citywide Internet Affordability and Adoption Plan end to end.
• Serve as the principal point of contact on broadband with Mayor's Office, state/federal offices, the City Council, and the public.
• Build and lead a team, manage the broadband budget, and secure additional resources.
• Drive alignment across city agencies and entities to translate strategy into action.
• Represent the city at public hearings and engage with advocates, residents, and industry.
• Work with counsel, procurement, franchise administration, and budget staff to implement recommendations quickly.
• Drive adoption and affordability outcomes, including low-cost high-speed internet plan enrollment.
• Oversee special projects and initiatives.

Skills

Broadband policy

Digital equity

Team leadership

Budget management

Government/regulatory

Stakeholder alignment

Public speaking

Negotiation

Executive communication

Relocation/onsite NYC area

Education

Bachelor's degree

Job description

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Follow us on social media @NYCOfficeofTech, and visit www.nyc.gov/oti to learn more.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

OUR WORK

The Office of Technology and Innovation (OTI) is the lead agency for broadband for New York City and is in a pivotal moment to expand internet affordability and access for millions of New Yorkers.

JOB DESCRIPTION

We are hiring an Executive Director of Citywide Broadband to lead New York City’s broadband vision and execution at a critical moment to improve internet affordability and adoption for the long term.

The Executive Director of Citywide Broadband will build citywide broadband strategy and OTI's capacity to run broadband implementation and policy to achieve ambitious affordability and adoption targets. OTI is responsible for developing and implementing the citywide Internet Affordability and Adoption Plan and you will be the principal owner of that effort.

You will represent the City in state and federal broadband funding conversations, in public hearings, in negotiations with industry, and with other senior public officials. In close alignment with City Hall and the CTO, you will build OTI’s capacity to deliver through budget, staffing, interagency and intergovernmental collaboration.

Responsibilities will include, but not limited to:

• Develop and own the vision and execution of the citywide Internet Affordability and Adoption Plan end to end and shape the City’s long-term strategy for broadband
• Serve as a principal point of contact on broadband with the Mayor's Office, state broadband offices, federal partners, the City Council, and the public.
• Build and lead a team, and manage the budget allocated to broadband initiatives, while working with City Hall and OMB to secure additional resources needed.
• Drive alignment across many city agencies and entities, including OTI, NYPL, HPD, EDC, DCWP, DSS, and City Hall, translating a shared strategy into coordinated and high-impact action.
• Represent the city at public hearings and in direct engagement with advocates, residents, and industry.
• Work directly with counsel, procurement, franchise administration, and budget staff to implement key recommendations quickly.
• Drive adoption and affordability outcomes, including through low-cost high speed internet plan enrollment, infrastructure efforts, consumer protection, and report progress transparently to city leadership and the public.
• Oversee special projects and initiatives as assigned.

HOURS/SHIFT

Day - Due to the necessary management duties of this position in a 24/7 operation, candidate may be required to be on call and/or work various shifts such as weekends and/or nights/evenings.

WORK LOCATION

Brooklyn, NY

OTI participates in E-Verify

Minimum Qualifications

(1) A baccalaureate degree from an accredited college and 4 years of satisfactory experience of a nature to qualify for the duties and responsibilities of the position, at least 18 months of which must have been in an administrative, managerial, consultative or executive capacity or supervising personnel performing activities related to the duties of the position; or

(2) A combination of education and/or experience equivalent to "1" above. However, all candidates must have the 18 months of administrative, managerial, executive, consultative or supervisory experience described in "1" above.

Preferred Skills

The successful candidate should possess the following skills and experience:- 10+ years of experience in broadband policy, digital equity, or telecommunications regulation, with direct subject matter expertise.- Experience managing people, including hiring, developing and directing the work of a team.- Experience managing budget, including advocating for budget with government stakeholders and managing a large programmatic budget effectively.- Experience operating inside government or a heavily regulated environment, managing legal review, budget cycles, procurement rules, and public accountability.- Demonstrated ability to align many stakeholders with different mandates and incentives toward a shared outcome, including agencies that do not report to you.- Comfort negotiating with large corporate counterparties.- Excellent written and verbal communication. You can testify at a public hearing, negotiate with senior partners, brief public officials, and write clearly for both general and expert audiences.- Based in the New York City area or willing to relocate or commute regularly to work onsite.- Experience with New York City, New York State broadband, or municipal cable franchises.- Familiarity with federal and state broadband funding streams, including ACP-successor programs and BEAD, and experience securing or administering that funding.- Track record of shipping a complex, multi-agency public initiative from plan to public launch.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.