Executive Director, Luxury Sales – Americas

Raffles Hotels & Resorts; New York (NY); On-site; USD 190,000 - 210,000; Full time

Job summary

Raffles Hotels & Resorts in New York, NY seeks an Executive Director of Luxury Sales-Americas to grow North America emissions for a curated portfolio of Raffles properties. You will leverage a vast luxury travel network to solicit new business, source accounts, and drive room nights and revenue targets as set with Global VP Sales.

The role partners with on-property teams to expand Leisure, small meetings, events, entertainment and corporate opportunities from a NA base, collaborating with Global

Qualifications

• Bachelor's degree in business administration, hospitality management, or related field.
• 5+ years at director level within a global or national sales organisation or as a DOSM of luxury or ultra-luxury hotel.
• Experience representing and selling luxury hospitality brands.
• Excellent interpersonal and communication skills, with the ability to build and maintain relationships with key clients and stakeholders.
• Established network within the luxury travel trade community with strong client relationships.
• Demonstrated ability to develop and execute effective sales strategies, drive results, and exceed targets.
• Strong leadership skills with the ability to motivate and inspire a sales team.
• Flexibility to travel as required.

Responsibilities

• Proactively grow North America based business at identified Raffles Hotels & Resorts.
• Grow Luxury Travel Agents & Consortia Leisure business, focusing on accounts that also deliver small meetings & events, entertainment, and corporate sales.
• Solicit potential new accounts or business opportunities by leveraging business intelligence or other data sources to generate leads.
• Utilizes negotiation skills and creative selling abilities to uncover new business.
• Responsible for account strategy and activation roadmap, marketing & sponsorship activities, hotel education and client presentations.
• Develop and execute quarterly and annual account reviews and market action plans.
• Actively research new B2B opportunities in driving revenue and brand awareness.
• Lead and participate in relevant tradeshows, conventions, FAM trips and industry events as required.

Skills

Luxury sales leadership

Client relationship management

Strategic sales planning

Negotiation skills

CRM software proficiency

Education

Bachelor's degree in business administration or hospitality management

Tools

CRM systems

Distribution technology

Job description

Raffles Hotels & Resorts in New York, NY seeks an Executive Director of Luxury Sales-Americas to grow North America emissions for a curated portfolio of Raffles properties. You will leverage a vast luxury travel network to solicit new business, source accounts, and drive room nights and revenue targets as set with Global VP Sales.

The role partners with on-property teams to expand Leisure, small meetings, events, entertainment and corporate opportunities from a NA base, collaborating with Global