Director, Luxury Leisure Sales – NYC & Pre-Opening

Viceroy Hotels and Resorts

New York (NY)

Sur place

USD 180 000 - 260 000

Plein temps

14 jours+

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Résumé du poste

Viceroy Hotels & Resorts in New York City is launching a Director of Luxury Leisure Sales role to drive premium leisure revenue through strategic partnerships and a high-touch client experience. The ideal candidate will lead outreach, negotiate high-value deals, and collaborate with Revenue Management and Operations to deliver exceptional guest experiences.

The candidate should possess a proven luxury sales track record, an established luxury travel network, and the ability to manage complex

Qualifications

  • Proven success in luxury leisure sales within a luxury hotel, luxury travel, hospitality, or lifestyle-related environment.
  • Established relationships with luxury travel advisors, consortia partners, family offices, concierge services, and other luxury travel influencers.
  • Demonstrated ability to generate significant luxury leisure revenue and consistently achieve or exceed sales goals.
  • Exceptional sales, negotiating, and closing skills with a strong focus on relationship-based selling.
  • Strong understanding of luxury consumer behavior, luxury travel trends, and the New York City luxury hospitality market.

Responsabilités

  • Develop and execute strategic sales plans to increase luxury leisure revenue and market share.
  • Cultivate and maintain relationships with luxury travel advisors, consortia partners, family offices, and concierge companies, etc.
  • Identify, solicit, and secure new luxury leisure business opportunities through direct outreach, networking, and strategic partnerships.
  • Conduct sales calls, presentations, and client meetings to promote the hotel's luxury accommodations, amenities, and curated guest experiences.
  • Develop and implement strategies to increase suite, specialty accommodation, and premium room category production.
  • Build and strengthen relationships with new and existing clients through sales calls, entertainment, FAM trips, trade shows, industry events, and partner engagements.
  • Serve as a key representative of the hotel within the luxury travel community, attending industry conferences, networking events, and luxury travel trade functions.
  • Develop business from key feeder markets through targeted sales activities and strategic account management.
  • Grasp a complete understanding of the New York City luxury hospitality market, strengths and weaknesses of key competitors, demand generators, and market trends to maximize sales opportunities.
  • Collaborate closely with Revenue Management to optimize leisure pricing strategies, occupancy, ADR, and total room revenue.
  • Partner with Operations and Guest Experience teams to ensure seamless delivery of exceptional guest experiences for VIP and luxury leisure travelers.
  • Actively participate in regular Sales Strategy, Revenue Strategy, and Sales Department meetings.
  • Complete weekly sales reports, production updates, and account activity summaries.
  • Responsible for managing luxury leisure booking opportunities from prospecting through post-stay follow-up and retention efforts.
  • Communicate regularly with hotel leadership regarding market trends, business performance, opportunities, challenges, and strategic recommendations.
  • Develop strategic partnerships with luxury brands, cultural institutions, lifestyle organizations, and other entities that align with the hotel's luxury positioning.
  • Travel regularly to key domestic and international feeder markets to conduct sales calls, attend trade shows, and strengthen client relationships.

Connaissances

Luxury sales
Networking
Negotiation
Account management
Market research
Strategic planning
Travel planning
CRM familiarity
Presentation skills
Industry events

Description du poste

Viceroy Hotels & Resorts in New York City is launching a Director of Luxury Leisure Sales role to drive premium leisure revenue through strategic partnerships and a high-touch client experience. The ideal candidate will lead outreach, negotiate high-value deals, and collaborate with Revenue Management and Operations to deliver exceptional guest experiences.

The candidate should possess a proven luxury sales track record, an established luxury travel network, and the ability to manage complex

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