Executive Director, Learning and Development

Cocoon; Atlanta (GA); Hybrid; USD 144,000 - 288,000; Full time

Benefits offered by this job

Bonus program

Health insurance

Dental plan

Vision plan

401(k) savings plan

Employee stock purchase plan

Paid holidays

PTO

Job summary

TriNet is seeking an innovative learning leader to own the strategy and execution of learning and development for TriNet’s field sales, retention, and sales support teams in Atlanta.

You will coach a team focused on onboarding, sales and customer relationship skills, product readiness, certifications, and learning design, while modernizing through agile, digital, on‑demand experiences and AI‑enabled content.

Qualifications

• Bachelor's degree or equivalent; advanced degree preferred.
• Typically 10+ years in learning and development, sales enablement, or related field.
• Experience building L&D solutions for sales, account management, customer-facing or revenue teams.
• Practical use of digital learning, AI, learning platforms, or knowledge tools to scale learning initiatives.
• Strong business judgment and ability to tie learning investments to outcomes.
• Experience leading managers and multidisciplinary teams in a complex org.
• Strong executive communication and collaboration skills.
• PEO industry expertise is preferred.

Responsibilities

• Own the strategy and execution of learning and development for field sales, retention, and sales support teams.
• Lead, coach, and develop a team responsible for onboarding, sales and customer relationship skills, product readiness, certifications, learning design, and delivery.
• Modernize the learning function with agile, digital, on-demand, and practical learning experiences.
• Use AI and learning technology to improve content creation, delivery, accessibility, reinforcement, and measurement.
• Partner with Revenue leaders to translate business priorities into focused learning plans.
• Create priorities and ensure high-quality solutions with speed and measurable impact.
• Establish success measures and use data to improve proficiency and time to productivity.
• Build partnerships across Marketing, Operations, Product, Transformation, and HR.
• Create a culture of curiosity, innovation, accountability, and continuous improvement.

Skills

Enterprise learning strategy

AI-enabled learning

Executive stakeholder influence

Organizational capability planning

Learning portfolio governance

Change leadership

Organizational effectiveness

Microsoft Office Suite

Oracle platform experience

Education

Bachelor's Degree or equivalent

Job description

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.

A Brief Overview

We are looking for an innovative learning leader to own the strategy and execution of learning and development for TriNet’s field sales, retention, and sales support teams. This leader will guide and develop a team focused on helping our people build the skills, knowledge, and confidence needed to deliver stronger business results.

What You Will Do

• Own the strategy and execution of learning and development for field sales, retention, and sales support teams.
• Lead, coach, and develop a team responsible for onboarding, sales and customer relationship management skills, product readiness, certifications, learning design, and delivery.
• Modernize the learning function by introducing more agile, digital, on‑demand, and practical learning experiences.
• Use AI and learning technology to improve how content is created, delivered, found, reinforced, and measured.
• Partner with Revenue leaders to identify the capabilities teams need and translate business priorities into focused learning plans.
• Create clear priorities and ensure the team delivers high-quality solutions with speed, consistency, and measurable impact.
• Establish success measures and use data to improve proficiency, time to productivity, adoption, and performance.
• Build strong partnerships across Marketing, Operations, Product, Transformation, and Human Resources.
• Create a culture of curiosity, innovation, accountability, and continuous improvement within the learning team.
• Performs other duties as assigned
• Complies with all policies and standards

Education Qualifications

• Bachelor's Degree or equivalent experience, advanced degree preferred

Experience Qualifications

• Typically, 10+ year's experience in learning and development, sales enablement, revenue enablement, talent development, or a related field.
• Experience building learning + development solutions for sales, account management, customer-facing, or other revenue teams.
• Practical experience using digital learning, AI, learning platforms, or knowledge tools to improve effectiveness and scale with a track record of modernizing learning strategies, operating models, or delivery approaches.
• Strong business judgment and the ability to connect learning investments to measurable outcomes.
• Experience leading managers and multidisciplinary learning teams in a complex organization.
• Strong executive communication, collaboration, and change leadership skills.
• PEO industry expertise is preferred

Skills And Abilities

• Enterprise learning strategy development
• AI-enabled learning transformation
• Executive stakeholder influence
• Organizational capability planning
• Learning portfolio governance
• Change leadership
• Organizational effectiveness and transformation
• Proficient in Microsoft Offices Suite, Oracle platform experience, a plus

Travel Requirements

Up to 25%

Work Environment

• Work in clean, pleasant, and comfortable office or home setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
• The preferred location for this role is Atlanta, GA, and the salary range for this location is $143,700.00 to $287,500.00. All qualified external applicants will be considered for an in‑office role, based in Atlanta. All qualified internal candidates are encouraged to apply and consider relocation to Atlanta and may be considered remote hire at the company’s discretion. The candidate’s final salary offer will be based on the candidate’s skills, education, work location and experience.
• A candidate’s compensation may also include bonuses consistent with TriNet’s corporate bonus plan.
• Additionally, subject to applicable eligibility requirements, TriNet offers permanent full‑time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: https://www.trinet.com/documents/blt5b61a1040aae1904

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires accommodation during the application process should contact [e-mail] to request such accommodation.