Executive Director, Learning and Development

TriNet; Atlanta (GA); On-site; USD 144,000 - 288,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plans

Life insurance

Disability insurance

401(k) plan

Employee stock purchase plan

11 company holidays

Paid time off

Leave program

Job summary

TriNet is seeking an Executive Director to own the strategy and execution of learning and development for field sales, retention, and sales support teams. You will lead a team delivering onboarding, CRM skills, product readiness, and certifications, while modernizing with agile, digital, and AI-enabled learning experiences.

You will partner with Revenue leaders, define priorities, and measure impact with data.

Qualifications

• Bachelor's Degree or equivalent experience, advanced degree preferred.
• Typically, 10+ years' experience in learning and development, sales enablement, revenue enablement, talent development, or a related field.
• Experience using digital learning, AI, learning platforms, or knowledge tools to improve effectiveness and scale with a track record of modernizing learning strategies, operating models, or delivery approaches.
• Strong business judgment and the ability to connect learning investments to measurable outcomes.
• Experience leading managers and multidisciplinary learning teams in a complex organization.
• Strong executive communication, collaboration, and change leadership skills.
• PEO industry expertise is preferred.

Responsibilities

• Own the strategy and execution of learning and development for field sales, retention, and sales support teams.
• Lead, coach, and develop a team responsible for onboarding, sales and customer relationship management skills, product readiness, certifications, learning design, and delivery.
• Modernize the learning function by introducing more agile, digital, on-demand, and practical learning experiences.
• Use AI and learning technology to improve content creation, delivery, finding, reinforcement, and measurement.
• Partner with Revenue leaders to identify capabilities teams need and translate business priorities into focused learning plans.
• Create clear priorities and ensure the team delivers high-quality solutions with speed, consistency, and measurable impact.
• Establish success measures and use data to improve proficiency, time to productivity, adoption, and performance.
• Build strong partnerships across Marketing, Operations, Product, Transformation, and Human Resources.
• Create a culture of curiosity, innovation, accountability, and continuous improvement within the learning team.
• Performs other duties as assigned
• Complies with all policies and standards

Skills

Executive leadership

Learning strategy

AI in learning

Stakeholder influence

Change management

Education

Bachelor's Degree or equivalent

Advanced degree preferred

Tools

Microsoft Office Suite

Oracle platform

Job description

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.A Brief OverviewWe are looking for an innovative learning leader to own the strategy and execution of learning and development for TriNet’s field sales, retention, and sales support teams. This leader will guide and develop a team focused on helping our people build the skills, knowledge, and confidence needed to deliver stronger business results.This is an opportunity to modernize how learning and enablement are delivered across the revenue organization. The Executive Director will bring fresh thinking, introduce more agile and technology-enabled ways of working, and use AI to make learning more relevant, accessible, scalable, and effective.What you will doOwn the strategy and execution of learning and development for field sales, retention, and sales support teams.Lead, coach, and develop a team responsible for onboarding, sales and customer relationship management skills, product readiness, certifications, learning design, and delivery.Modernize the learning function by introducing more agile, digital, on-demand, and practical learning experiences.Use AI and learning technology to improve how content is created, delivered, found, reinforced, and measured.Partner with Revenue leaders to identify the capabilities teams need and translate business priorities into focused learning plans.Create clear priorities and ensure the team delivers high-quality solutions with speed, consistency, and measurable impact.Establish success measures and use data to improve proficiency, time to productivity, adoption, and performance.Build strong partnerships across Marketing, Operations, Product, Transformation, and Human Resources.Create a culture of curiosity, innovation, accountability, and continuous improvement within the learning team.Performs other duties as assignedComplies with all policies and standardsEducation QualificationsBachelor's Degree or equivalent experience, advanced degree preferredExperience QualificationsTypically, 10+ year's experience in learning and development, sales enablement, revenue enablement, talent development, or a related field.Experience building learning + development solutions for sales, account management, customer-facing, or other revenue teams.Practical experience using digital learning, AI, learning platforms, or knowledge tools to improve effectiveness and scale with a track record of modernizing learning strategies, operating models, or delivery approaches.Strong business judgment and the ability to connect learning investments to measurable outcomes.Experience leading managers and multidisciplinary learning teams in a complex organization.Strong executive communication, collaboration, and change leadership skills.PEO industry expertise is preferredSkills and AbilitiesEnterprise learning strategy developmentAI-enabled learning transformationExecutive stakeholder influenceOrganizational capability planningLearning portfolio governanceChange leadershipOrganizational effectiveness and transformationProficient in Microsoft Offices Suite, Oracle platform experience, a plusTravel RequirementsUp to 25%Work EnvironmentWork in clean, pleasant, and comfortable office or home setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.The preferred location for this role is Atlanta, GA, and the salary range for this location is $143,700.00 to $287,500.00. All qualified external applicants will be considered for an in-office role, based in Atlanta. All qualified internal candidates are encouraged to apply and consider relocation to Atlanta and may be considered remote hire at the company’s discretion. The candidate’s final salary offer will be based on the candidate’s skills, education, work location and experience.A candidate’s compensation may also include bonuses consistent with TriNet’s corporate bonus plan.Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: https://www.trinet.com/documents/blt5b61a1040aae1904Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires accommodation during the application process should contact [e-mail] to request such accommodation.