Executive Director, IT Integrated Services – EVP Level

University of Pennsylvania; Philadelphia (Philadelphia County); On-site; USD 170,000 - 270,000; Full time

Benefits offered by this job

Health insurance

Tuition benefits

Retirement plans

Time away from work

Wellness programs

Job summary

The Executive Director, EVP IT Integrated Services at University of Pennsylvania leads a newly formed IT organization that consolidates 40 technology professionals across five EVP divisions. Reporting to the CIO, the role focuses on delivering secure, reliable services and strategic technology partnerships with divisional leaders.

You will build a high-performing team, establish clear accountability, and drive operational excellence, resilience, and career development while aligning IT services

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business, or a related field, and 10+ years of progressively responsible IT leadership experience, including oversight of technology operations, service delivery, strategic planning, and team leadership; or an equivalent combination of education and experience.
• Demonstrated success leading complex technology functions, managing cross-functional teams, and driving operational excellence in a large and/or decentralized environment.
• Experience as a trusted advisor to vice president-level executives, with the credibility to shape strategy and the service orientation to own issues personally.
• Proven ability to lead organizational change with sound judgment, transparency, and accountability, build high-performing teams, and balance enterprise standards with specialized customer needs.
• Strong knowledge of IT operations, service delivery, infrastructure, applications, cybersecurity, cloud, and emerging technologies.
• Demonstrated ability to improve service quality, operational effectiveness, and organizational resilience.
• Excellent verbal and written communication, listening, facilitation, and relationship-building skills.

Responsibilities

• Build an integrated IT organization by uniting EVP division IT teams into a single operating entity.
• Establish clear service ownership, roles, responsibilities, and accountability across shared and specialized IT services.
• Determine what is best delivered in common versus specialized, finding efficiencies without compromising capabilities or service reliability.
• Maintain continuity of service as the organization and operating model evolve.
• Partner with Strategic Planning, HR, Communications, and other leaders on organizational transitions and change.
• Serve as the senior point of accountability for divisional vice presidents on operational and strategic technology needs.
• Advise divisional leaders as a collaborator and thought leader, translating priorities into technology plans.
• Represent divisional needs in ISC and University IT planning and decision-making.
• Establish clear channels for customer feedback, communication, and issue resolution.
• Lead reliable, secure, responsive, and customer-focused technology services for EVP organizations including applications, infrastructure, cloud, end-user services, networking, data, and assets.
• Partner with University IT and ISC leaders to align operations with enterprise standards."],
• CoT_job_summary_short
• COMPANY NAME: University of PennsylvaniaKEY POINTS: IT leadership across EVP divisions, cross-functional collaboration, service accountability
• job_summary_short
• <p>The Executive Director, EVP IT Integrated Services at University of Pennsylvania leads a newly formed IT organization that consolidates 40 technology professionals across five EVP divisions. Reporting to the CIO, the role focuses on delivering secure, reliable services and strategic technology partnerships with divisional leaders.</p><p>You will build a high-performing team, establish clear accountability, and drive operational excellence, resilience, and career development while aligning IT services with enterprise standards and shared capabilities.</p>
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• fulltime
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• on site
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• salary_estimation_cot
• Executive Director at University of Pennsylvania in Philadelphia: pay range $170k–$270k annually; market-rate for senior IT leadership in higher education; aligns with Penn's compensation bands.
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• currency_code
• USD
• frequency_unit
• yearly
• salary_stated_min_formatted
• 170000
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• Executive Director at University of Pennsylvania in Philadelphia: pay range $170k–$270k annually; market-rate for senior IT leadership in higher education; aligns with Penn's compensation bands.
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Skills

IT leadership

Cross-functional leadership

IT operations

Strategic planning

Communication

Budget management

Vendors management

Education

Bachelor's degree in IT/CS/Business

Job description

The Executive Director, EVP IT Integrated Services at University of Pennsylvania leads a newly formed IT organization that consolidates 40 technology professionals across five EVP divisions. Reporting to the CIO, the role focuses on delivering secure, reliable services and strategic technology partnerships with divisional leaders.

You will build a high-performing team, establish clear accountability, and drive operational excellence, resilience, and career development while aligning IT services