Executive Director in Assisted Living

Benchmark Senior Living; East Brunswick Township (NJ); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

8 paid holidays

Vacation & PTO

Discounted Meal Program

Wellness Programs

Blue Cross Blue Shield medical/Vision

401K with Company Match

Life Insurance & LTD

Job summary

Benchmark Senior Living in East Brunswick is seeking an Executive Director of Operations to lead budget attainment, occupancy goals, staffing levels, and overall customer service for a new community opening in 2028.

The role requires 3–5 years of management or healthcare experience, a bachelor’s degree (Healthcare Admin preferred), and strong budgeting and staff oversight skills. A compassionate, ethical leader who drives team performance will thrive here.

Qualifications

• Bachelor’s degree or higher in a related field; healthcare admin preferred.
• 3–5 years of management or healthcare-related experience.
• Experience leading multiple disciplines and teams.
• Budgeting and staffing experience required.
• Proficiency with Windows applications like Excel and Outlook.

Responsibilities

• Authorize purchases, provide onsite sales support, and run monthly family meetings.
• Coach and develop new staff; drive efficiency across the community.
• Ensure high quality care and service for residents.
• Demonstrate empathy, patience, and ethical leadership.
• Review bills and revenue statements; monitor occupancy trends.
• Analyze revenue projections and adjust as needed.
• Oversee the Sales Director and referral relationships.
• Screen prospects via financial documents and credit reports.
• Monitor staffing to occupancy needs; assist in hiring.
• Handle resident and family grievances with professionalism.

Skills

Budgeting

Staffing

Customer service leadership

Proficiency with Windows (Excel/Outlo​

Education

Bachelor's degree in Healthcare Administration

Hospitality Management

Business

Tools

Excel

Outlook

Job description

Joining the Benchmark Senior Living team means putting your passion to work. Our associates feel a sense of belonging with the care that they provide, empowered by the open and reliable team that surrounds them. Our diverse and skilled workforce takes immense pride in a shared commitment: a devotion to providing caring and dedicated service. In our supportive environment, associates have the opportunity to learn and grow. With professional and personal training programs, as well as education for career advancement, we empower associates to explore their interests, feed their passion, and pursue growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

Benchmark at East Brunswick is a new construction featuring a total of 87 units, 62 assisted living and 25 memory care. Conveniently located off the New Jersey Turnpike and Route 18. Planned amenities include multiple dining venues, fitness center, salon, outdoor spaces and a movie theater. Benchmark at East Brunswick will be Benchmark's third assisted living and fourth community location in New Jersey. Scheduled to open in 2028.

We are seeking a dedicated and goal-oriented individual with previous opening and lease-up experience. As the Executive Director of Operations, you will manage the community’s budget and occupancy goals as well as maintain appropriate staffing levels and drive overall customer service. If you are driven and have the necessary knowledge and experience to build and manage a loyal team, then Benchmark Senior Living may be the right place for you to make a difference!

Responsibilities

• Authorize all purchases, provide onsite sales support, and conduct monthly family meetings
• Participate in the training and development of new employees – implementing initiatives that will allow the community to run more effectively and efficiently
• Be an ethical and honest individual who truly enjoys helping seniors live a better, more comfortable life
• Be patient, understanding, and empathetic
• Review bills and statements
• Analyze revenue projections
• Make adjustments when revenue sources decrease
• Manage the Sales Director
• Network with outside referral sources such as Hospital and Rehab personnel
• Qualify prospects financially through credit reports, bank statements, etc.
• Review occupancy as it relates to staffing
• Assist in the hiring and recruitment processes
• Handle all resident and family grievances

Requirements

• Bachelor’s degree; Degree in Healthcare Administration, Hospitality Management, or Business preferred
• 3-5 years of management or healthcare related experience
• Having assumed a managerial role that was responsible for multiple disciplines
• Budgeting and staffing experience
• Proficiency with Windows applications such as Excel and Outlook
• Ability to lift a minimum of 50 pounds

Benefits

• 8 paid holidays & 3 floating holidays
• Vacation and Health & Wellness Paid Time Off
• Discounted Meal Program
• Physical & Mental Health Wellness Programs
• Medical, Vision & Dental Benefits provided by Blue Cross Blue Shield
• 401K Retirement Plan with Company Match
• Company-provided Life Insurance & Long-Term Disability

Benchmark Senior Living is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

We embrace and encourage our associates’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our associates unique.