Executive Director, Emergency Operations & Patient Flow

Christiana Care Health Services, Inc.; Town of Christiana (WI); On-site; USD 138,000 - 222,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

PTO & parental leave

Retirement plan

Tuition assistance

Wellness resources

Career growth

Job summary

ChristianaCare is seeking a bold healthcare leader to oversee Emergency Services across Christiana Hospital and Middletown ED. You will guide one of the region’s busiest departments, balancing strategic vision with on-the-ground operational excellence.

This role focuses on culture change, patient-centered care, and building high-performing teams through data, collaboration with physicians, EMS, and community partners.

Qualifications

• BSN required.
• Master's degree in Nursing, Healthcare Administration, Business Administration, or related field.
• Current RN licensure.
• Professional certification in a related nursing specialty.
• Five or more years of progressive leadership experience in a complex clinical setting.
• Nurse Executive Certification preferred.

Responsibilities

• Lead a large, high-performing team across Emergency Nursing, Observation, Float Pool, Clerical Services, and Middletown Emergency Department.
• Drive operational excellence through data, metrics, patient flow, staffing, productivity, and resource management.
• Partner with physicians, EMS agencies, operational leaders, and community stakeholders to solve system-wide challenges.
• Create a culture of accountability, engagement, and continuous improvement.
• Lead teams through change while building trust, resilience, and high performance.
• Develop future leaders and strengthen talent across the organization.
• Balance strategic thinking with hands-on operational leadership.

Skills

Leadership

Healthcare ops

Data analytics

Stakeholder mgmt

Change mgmt

Education

BSN

Master's degree

RN licensure

Nursing cert.

Nurse Exec cert

Job description

ChristianaCare is seeking a bold healthcare leader to oversee Emergency Services across Christiana Hospital and Middletown ED. You will guide one of the region’s busiest departments, balancing strategic vision with on-the-ground operational excellence.

This role focuses on culture change, patient-centered care, and building high-performing teams through data, collaboration with physicians, EMS, and community partners.