Executive Director, Correspondent Lending Growth

Testing Site - JPMC; Jacksonville (FL); On-site; USD 170,000 - 210,000; Full time

Job summary

Chase is seeking an Executive Director, Correspondent Division Manager to lead client coverage teams within the Correspondent Lending group. This senior role shapes the strategic roadmap, drives growth, and ensures top-tier client service aligned with channel goals.

The Division Manager will coach 5–10 client-facing professionals, manage ~200 relationships, and collaborate with senior leaders to translate priorities into action across JPMorgan Chase.

Qualifications

• Bachelor’s degree in Business, Finance or related field (or equivalent experience).
• 12+ years in mortgage/correspondent lending, capital markets, secondary marketing or client/account management.
• Deep understanding of Business to Business/Correspondent channel, loan delivery, purchase processes and agency/investor requirements.
• Demonstrated experience leading cross functional teams within a strategic business development environment.
• Strong managerial skills including delegation, coaching and demonstrated leadership abilities among peers, team members and senior executives.

Responsibilities

• Lead, develop and coach a team of client facing individuals and execute strategies to grow share.
• Develop and execute business initiatives to deepen client relationships and facilitate growth, utilizing effective relationship management across a network of internal and external resources.
• Research, maintain and disseminate critical industry information—including financial benchmarks, market leaders, competitor analysis, regulatory developments and emerging trends to empower team members, clients and guide strategic decision-making.
• Identify, prioritize and nurture client relationships; monitor client needs and outcomes.
• Collaborate with clients and internal stakeholders to uncover opportunities for new products and process enhancements, ensuring solutions address the unique needs of individual clients.
• Participate actively to support innovation, process, policy and technology initiatives designed to elevate the overall client experience.
• Facilitate the resolution of complex issues and serve as executive contact for high segmented clients.

Skills

Mortgage/correspondent lending

Capital markets

Client relationship management

Leadership

Education

Bachelor’s degree in Business, Finance or related field

Job description

Chase is seeking an Executive Director, Correspondent Division Manager to lead client coverage teams within the Correspondent Lending group. This senior role shapes the strategic roadmap, drives growth, and ensures top-tier client service aligned with channel goals.

The Division Manager will coach 5–10 client-facing professionals, manage ~200 relationships, and collaborate with senior leaders to translate priorities into action across JPMorgan Chase.