Executive Director, Consumer Data Strategy & Operations

Estée Lauder Companies; New York (NY); On-site; USD 158,650 - 272,700; Full time

Benefits offered by this job

Health insurance

Retirement savings

Paid holidays and vacation

Life and disability insurance

Education programs

Wellness support

Job summary

Estée Lauder Companies is seeking an Executive Director, Consumer Data Strategy & Operations to lead the development of consumer data capabilities, audience foundations and governance frameworks as part of the Growth Marketing & Media organization.

You will define global segmentation, establish enterprise data governance, and build scalable data ecosystems across brands and markets, partnering with IT and privacy to unlock value from first‑party data and enable growth.

Responsibilities

• Lead development of global consumer data capabilities, audience governance and segmentation frameworks.
• Define the future-state operating model for consumer data across global, regional and local teams.
• Build capability-building programs and communities of practice to accelerate adoption of audience-led marketing.
• Mentor a high-performing team and foster a culture of collaboration, governance and continuous improvement.

Job description

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Description

• Executive Director, Consumer Data Strategy & Operations

Role Overview

The Executive Director, Consumer Data Strategy & Operations will lead the development of ELC's consumer data capabilities, audience foundations and governance frameworks as part of the new Growth Marketing & media organization. This role is responsible for establishing the enterprise capabilities required to enable audience-led marketing across ELC, ensuring consumer data can be consistently activated, and measured.

Working closely with IT and Privacy teams, the Executive Director will define the standards, frameworks, and capabilities required to unlock greater value from ELC's first-party data assets and enable future growth across paid and owned channels. The role will establish a common approach to consumer data management, audience governance and segmentation, creating the foundations required for more effective marketing execution.

Define Global Audience Segmentation Frameworks

• Lead development of ELC's global segmentation framework, creating a common approach that can be adopted across brands, categories, and markets.
• Define methodologies for identifying high-value consumer groups and monitor performance insights over time.
• Partner to ensure segmentation and audience capabilities are embedded within media planning, audience strategy, and measurement frameworks.

Build Global Consumer Data Operating Model

• Define the future-state operating model for consumer data across global, regional, and local teams.
• Establish global governance frameworks for audience creation, management, activation, and measurement across global EBS and media agency partners.
• Develop scalable ways of working that improve accessibility, usability, and adoption of consumer data capabilities across the enterprise.

Capability Building & Organizational Enablement

• Build enterprise understanding of consumer data, audience management, segmentation, identity, and governance principles.
• Create capability-building programs, playbooks, and communities of practice that accelerate adoption of audience-led marketing across ELC.
• Establish a global community of consumer data practitioners to share best practices, learnings, and innovation opportunities.
• Drive adoption of common consumer data standards and audience capabilities across brands and affiliates.
• Build and mentor a high-performing team while fostering a culture of collaboration, innovation, governance, and continuous improvement.

Pay Range:

• Anticipated Base Salary Range $158,650.00 to $272,700.00 (Depending on qualifications, skills, experience and/or budget), based on a 40 hour work week (range to be scaled accordingly).
• health insurance coverage (medical, dental, and vision insurance)
• wellness and family support programs
• life and disability insurance
• retirement savings plans
• education-related programs
• paid holidays and vacation time
• In addition, the Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s)).
• You may be eligible to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be provided as part of your onboarding.

Equal Opportunity Employer

We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.

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