Executive Director - Card SMB Acquisitions Risk Strategy Director

Testing Site - JPMC; Wilmington (DE); On-site; USD 180,000 - 280,000; Full time

Job summary

Chase Card Services, the leading U.S. credit card issuer, seeks a Director of Card Acquisitions Risk Strategy within the Card Credit Decisioning Unit. Lead risk management, define risk appetite, and shape underwriting policies to support responsible growth for SMB card originations.

You will partner with product, finance, and risk teams to set strategies, build risk models, and ensure regulatory compliance while delivering strong business outcomes.

Qualifications

• Bachelor’s degree in finance, business or related field.
• 10+ years of experience in direct to consumer lending, originations, and/or retail credit at a large financial services firm.
• Strong knowledge of banking regulations and risk management practices.

Responsibilities

• Define the Credit Box in partnership with SMB Product GMs, Finance, and the second line of defense Credit Risk team.
• Lead alignment with Product and Finance and Risk to define and execute strategies to achieve credit goals.
• Partner with product and risk teams to assess new credit opportunities and define an execution plan.
• Set up reviews and processes to ensure we are executing well on our credit box assumptions.
• Collaborate with risk strategies to define variables for new credit models and interface with the modeling team.
• Recruit and develop high performing talent to staff the acquisitions credit decisioning unit.
• Develop and implement metrics to track acquisitions performance and report to senior leadership.
• Shape credit policies, underwriting standards, and risk management frameworks.
• Ensure adherence to banking regulations and internal controls related to credit risk.
• Work with teams across lines of business to balance growth and risk.
• Provide approvals or recommendations for complex acquisitions-related credit transactions.

Skills

Credit risk management

Regulatory compliance

Leadership

Strategic thinking

Analytical skills

Cross-functional collaboration

Executive communication

Program execution

Education

Bachelor’s Degree in finance, business administration, or a related field

Job description

Join Chase Card Services, the top credit card issuer in the U.S., and lead innovative credit strategies for small and medium businesses. As a Card Acquisitions Risk Strategy Director in the Card Credit Decisioning Unit, you will lead the credit function for Small & Medium Business Card Acquisitions. You will define risk appetite, manage credit risk, and ensure lending decisions align with our financial goals. Collaborating with internal teams, you will develop risk management strategies and shape underwriting policies to support responsible growth. Your role is crucial in managing risk-taking activities for business card originations.

Job Responsibilities

• Define the Credit Box in partnership with SMB Product GM’s, Finance, and the second line of defense Credit Risk team
• Lead alignment with Product and Finance and Risk to define and execute on strategies to achieve credit goals
• Partner closely with product and risk teams in assessing new credit opportunities. Define an execution plan for new credit opportunities
• Set up reviews and processes to ensure we are executing well on our credit box assumptions
• Partner with risk strategies in defining variables that would be included in new credit models and interface with the modeling team on the acquisitions modeling suite and roadmap
• Recruit and develop high performing talent to staff the acquisitions credit decisioning unit
• Develop and implement metrics to track acquisitions performance. Lead the report outs for performance monitoring to senior leadership
• Help shape credit policies, underwriting standards, and risk management frameworks
• Ensure adherence to banking regulations and internal controls related to credit risk
• Work with teams across business lines (e.g., risk, underwriting, legal, finance) to balance growth and risk
• Provide approvals or recommendations for complex acquisitions related credit transactions

Required qualifications, skills and capabilities:

• Bachelor’s Degree in finance, business administration, or a related field is required
• 10+ years of relevant experience in direct to consumer lending, originations, and/or retail credit experience at a complex large-scale financial services business
• Ability to evaluate and manage credit risk effectively along with deep knowledge of banking regulations and ensuring adherence
• Strong judgment in approving or recommending credit transactions along with exceptional quantitative and qualitative finance and analytical skills
• Demonstrated strategic thinking and execution skills; insight and ability to proactively identify opportunities to innovate and improve the business
• Exceptional people leadership, relationship development and negotiating skills; ability to earn respect and trust among internal and external business partners and team members
• Proven experience in collaborating across teams and lines of business within large organizations
• Strong proficiency with executive-level presentation materials and briefings, and the ability to simplify complex subject matter into digestible executive communications
• A high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership
• Excellent analytical skills with the ability to leverage data and anecdotal feedback to structure complex problems and make decisions
• Demonstrated career of successful program implementations