Executive Director Business Operations

DLA Careers; Whitehall (OH); On-site; USD 170,000 - 210,000; Full time

Job summary

DLA Weapons Support is seeking an Executive Director, Business Operations to serve as the principal advisor to leadership and as enterprise integrator for the organization, directing strategic direction across the business operations portfolio, including supply chain operations, supply planning, data, and customer operations to ensure resilience of the global CLIX supply chain.

The role leads organizational transformation, oversees performance and risk management, and represents the organization

Qualifications

• ECQs include leadership of people and achievement of results; governance and strategic management experience.
• TQs require executive-level experience in managing and integrating large-scale, global supply chain and logistics operations.
• Experience balancing customer demand management, supplier management, and analytics-driven planning.

Responsibilities

• Provide strategic direction across business operations portfolio and serve as senior advisor to leadership.
• Oversee end-to-end supply chain performance including planning, data, and customer operations.
• Lead enterprise transformation, modernization, and harmonization of critical business processes.
• Represent the organization in executive forums and coordinate with DoD and industry partners.
• Direct executive supervision of civilians and military personnel; develop goals and leadership pipeline.
• Ensure compliance, risk management, and operational excellence across the Weapons Support portfolio.

Skills

Executive Core Qualifications (ECQ)

Technical Qualifications (TQ)

Job description

Summary

The Executive Director, Business Operations for DLA Weapons Support is the principal advisor to leadership and serves as the enterprise integrator. This role provides strategic direction across the business operations portfolio, overseeing daily supply chain operations, supply planning, technical data, and customer operations. The incumbent orchestrates programs and resources to optimize performance, drive organizational transformation, and ensure the resilience of the global CLIX supply chain.

Duties

• Strategic Leadership and Enterprise Integration: Serves as the organization's lead execution agent on business operations, is responsible for supporting the development of and executing tactical weapons support workload in accordance with the strategic sourcing plan to meet current and future Class IX requirements, while also maintaining disciplined and auditable process controls. Coordinates with the Executive Director, Acquisition to create a single, cohesive, and efficient business ecosystem.
• Executive Oversight of Business Operations: Directs the holistic assessment and management of the end-to-end supply chain. Provides executive oversight for operational performance, fiscal compliance, business processes, engineering support and customer operations, including forward presence at Service industrial sites, including shipyards, Air Logistics Centers, and Fleet Readiness Centers. Establishes the analytical framework to measure the health of the supply chain, identifies and assesses systemic risks, and directs the implementation of transformative policies and process improvements.
• Sales & Operations Planning (S&OP) Governance: Serves as lead coordinator with support from the Executive Director, Acquisition, for the top-level governance process of the Major Subordinate Command S&OP process. Coordinates priorities across the Weapons Support portfolio and makes recommendations to the Commander, via the Deputy Commander, to strategically balance operational demands against fiscal, material, and personnel constraints, ensuring the organization meets its mission objectives while optimizing resources.
• Organizational Transformation and Modernization: Serves as the principal architect for business process transformation and modernization. Champions the implementation of new strategies, systems, and business models to drive innovation, enhance operational effectiveness, and ensure the organization's long‑term adaptability and global competitiveness. Directs the harmonization of all critical business processes internal and external to the Major Subordinate Command.
• Senior Advisory and Representation: Serves as the principal senior advisor to the Commander, DLA Weapons Support, for business operations responsible for providing consultation and recommendations on business operations with worldwide impact. Represents DLA Weapons Support and DLA in executive forums, engaging with high‑ranking officials from the Department of War (DoW), military Services, industry leaders, other Agency Executives and other national and international stakeholders to justify, defend, and negotiate matters involving significant or controversial issues.
• Executive Supervision and Leader Development: The incumbent exercises full executive leadership and supervision over all Business Operations civilians and military personnel who each manage multifunctional teams. Establishes strategic goals and performance expectations while holding accountable all subordinate leaders. Fosters a culture of continuous improvement, collaboration, and data‑driven decision‑making. Manages personnel actions and is responsible for developing the organization’s senior leadership pipeline.

Requirements

Conditions of employment

• Permanent Change of Station (PCS) Expenses: Authorized
• Relocation (Government Home Sale) Expenses: Not Authorized
• Work Schedule: Full Time
• Tour of Duty: Set Schedule
• Overtime Work: Occasionally
• Temporary Duty (TDY) Travel: Occasionally
• Security Requirements: Special Sensitive with Sensitive Compartmented Information (SCI)
• Drug Testing Designated Position: Yes
• Fair Labor Standards Act: Exempt
• Bargaining Unit Position: No
• Financial Filing Statement: Required, Executive Branch Personnel Financial Disclosure Report (OGE-278)
• Emergency Essential: No
• Reemployed Annuitant: Does not meet criteria. The DoD criteria for hiring Reemployed Annuitants can be found at: http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf
• For an explanation of the conditions of employment, please review the definitions at: https://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf
• All newly appointed career SES members must sign the Reassignment Rights and Obligation Agreement as a condition of appointment into the SES in accordance with DoD Directive 1403.03
• Selected candidate will be subject to a one‑year probationary period in the Senior Executive Service unless required probationary period has been served
• This is a Mission Essential (ME) position. The incumbent may be required to report to work in the event of a natural disaster, inclement weather, or crisis.
• Defense Acquisition Workforce CAP/Key Leadership position (KLP). Must meet DoW certification and other requirements. See Addtl Info.
• Must be a U.S. Citizen or National.

Qualifications

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin.

To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit will be disqualified. Please see "Required Documents" section below for all resume formatting requirements.

Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position.

Do NOT submit a separate narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs).

Technical Qualifications (TQs)

TQ 1: Demonstrated executive‑level experience in managing and integrating large‑scale, global supply chain and logistics operations in support of a broad and diverse portfolio of complex military platforms, requiring indepth understanding military Service sustainment and acquisition logistics.

TQ 2: Expertise in leading a complex business enterprise that balances customer demand management, industry and supplier management, and synchronization through an enterprise‑wide analytics‑based Sales & Operations Planning (S&OP) integrated business planning process.

Executive Core Qualifications (ECQs)

In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2‑page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position.

Five ECQs

• ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people.
• ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades.
• ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality.
• ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high‑performance, high‑accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable.
• ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors.

Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you must attach proof (e.g., SF‑50, Certification by OPM’s SES Qualifications Review Board (QRB) of your eligibility for noncompetitive appointment to the SES. Please see "Required Documents" section for additional information.

Education

This job does not have an education qualification requirement.

Additional Information

DoD Joint Enterprise‑Wide Experience Statement

In addition, DoD requires an Enterprise Perspective. This individual must have the ability to apply a broad point of view and an awareness and understanding of individual or organizational responsibilities in relation to DoD or government‑wide strategic priorities is required. Executives must demonstrate ability to work with internal and external partners to support national security objectives. This perspective is typically gained through a variety of diverse work experiences. This information should be embedded within the resume.

This is a Critical Acquisition Position (CAP) and requires an acquisition certification in the functional area of Contracting - Professional, Program Management - Advanced, or Life Cycle Logistics (LCL)- Advanced. This is a Key Leadership Position (KLP) and selectees must have Contracting - Professional, Program Management - Advanced, or Life Cycle Logistics (LCL) - Advanced certification and meet all other KLP requirements prior to entering the position in accordance with Department of Defense Instruction (DoDI 5000.66). The incumbent must be certified at the highest level of the applicable DAWIA functional area and possess ten (10) years of experience in an acquisition workforce position. Any deviation from KLP requirements can only be waived by the Service or Component Acquisition Executive as authorized by policy. This position requires a 3‑year tenure agreement. The selectee must sign a DD Form 2889 Critical Acquisition Position (CAP)/ Key Leadership Position (KLP) Service Agreement and execute, as a condition of employment, a written tenure agreement.

Veterans Preference

Veterans' preference is not applicable to the SES.

Mobility

Organizational and geographical mobility is essential in developing and managing SES leaders. Individuals selected for SES positions members may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Reassignment Rights and Obligation Agreement.

Tiering

The Department/Agency structures its SES positions into categories (i.e. tiers) to determine the pay range for each position. The categories are based on the position scope, breadth, functions, and placement within the structure of organizational levels across the Department/Agency.

Drug‑free Workplace

The Defense Logistics Agency (DLA) has established a Drug‑Free Federal Workplace Policy. All applicants tentatively selected for DLA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with DLA for a period of six months. This policy extends to random testing for the use of illegal drugs by employees who occupy testing designated positions defined as sensitive in Section 7(d) of Executive Order 12564. The Defense Logistics Agency's Drug Free Workplace Plan's drug testing panel includes testing for the following illegal substances: marijuana, cocaine, opiates (codeine/morphine), 6‑Acetylmorphine (heroin), phencyclidine, amphetamines (amphetamine/methamphetamine), methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), oxycodone, oxymorphone, hydrocodone, and hydromorphone.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full‑time, part‑time or intermittent. Contact the hiring agency for more information on the specific benefits offered.