Executive Director, Assisted Living & Retirement Homes

Brookdale; Utica (MI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages forHourly

Optional voluntary benefits including:

Job summary

Brookdale seeks a seasoned operations leader to oversee daily facility performance in Michigan. You will manage staff, budgets, and programs to ensure high-quality resident services and satisfaction while maintaining fiscal responsibility.

You will lead renewal efforts, ensure compliance with licenses, and foster a positive community image through strong organization-wide collaboration and proactive problem-solving.

Qualifications

• Bachelor's Degree in Gerontology, Business or related field is required.
• Minimum two to four years proven management experience in retirement housing, hospitality or health care is required; or equivalent combination of education and experience.

Responsibilities

• Under direct supervision of an Executive Director, responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public.
• Supervises, directs, and motivates staff. Maintains superior training and morale. Ensures training programs are effectively executed.
• Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services. Provides leadership for staff and residents to include pro-actively solving problems and resolving issues. Administers annual resident satisfaction survey.
• Executes renewal program with existing residents through a proactive program ensuring the highest renewal rate possible.
• In conjunction with the Executive Director, develops annual operating and capital budgets. Maintains budget accountability to the Executive Director, aggressively anticipates and minimizes negative budget variances and deficits. Meets and exceeds budget occupancy goals for the property. Continually explores means of revenue enhancement and expense reduction.
• Hires, trains, disciplines and terminates employees in accordance with company policies. Reviews hires, promotions, disciplinary actions and termination of employment of associates with attention paid to consistency in the selection and retention of quality personnel.
• Ensures buildings, grounds and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence.

Education

Bachelor's Degree in Gerontology, Business or related field

Job description

Brookdale seeks a seasoned operations leader to oversee daily facility performance in Michigan. You will manage staff, budgets, and programs to ensure high-quality resident services and satisfaction while maintaining fiscal responsibility.

You will lead renewal efforts, ensure compliance with licenses, and foster a positive community image through strong organization-wide collaboration and proactive problem-solving.