Executive Director/Administrator - Assisted Living

Sapphire Health Services, LLC; Portland (OR); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

PTO

401(K)

Medical/Health Insurance

Dental Insurance

Vision Insurance

Birthday/Holiday Pay

Wellness Fund

Uniform Fund

Longevity Bonuses

Quarterly Vacation Drawing

Tuition Reimbursement

Job summary

Sapphire Health Services, LLC in Portland, OR seeks an Executive Director to lead an Assisted Living and Memory Care community, overseeing operations, compliance, financial performance, and culture to deliver high‑quality resident care.

You will ensure regulatory readiness, staff development, occupancy growth in collaboration with sales and marketing, and safe, compassionate dementia care across all shifts.

Qualifications

• Must hold current RCFA license.
• Bachelor’s degree in healthcare administration or related field preferred.
• Minimum 2–3 years of leadership experience in Assisted Living or Memory Care.
• Strong knowledge of State Administrative Rules for Community-Based Care.
• Demonstrated financial management and budget oversight experience.

Responsibilities

• Ensure documentation standards support resident care and regulatory requirements.
• Recruit, hire, and retain qualified team members.
• Provide leadership and accountability to department managers.
• Drive occupancy growth through collaboration with sales and marketing.
• Monitor quality indicators and implement continuous improvement initiatives.
• Oversee daily operations of Assisted Living and Memory Care.
• Maintain staff training, including dementia care training.
• Ensure emergency preparedness and safety protocols are current.

Skills

Leadership

Regulatory knowledge

Financial management

Budget management

Team-building

Occupancy growth

Education

Residential Care Facility Administrator license

Bachelor’s degree in healthcare administration (preferred)

Job description

Full-time

JOB SUMMARY:

The Executive Director is responsible for the overall leadership, operations, compliance, financial performance, and culture of an Assisted Living and Memory Care community in accordance with State and community-based care regulations.

This role ensures exceptional resident care, regulatory compliance, team engagement, census growth, and operational excellence while fostering a compassionate, resident-centered environment.

RESPONSIBILITIES

• Ensure documentation standards support resident care and regulatory requirements.
• Maintain required policies, quality assurance, and risk management processes.
• Recruit, hire, and retain qualified team members.
• Provide leadership and accountability to department managers.
• Promote a culture of teamwork, respect, and service excellence.
• Ensure staff training meets state requirements, including dementia care training.
• Conduct regular performance evaluations and coaching.
• Develop and manage operating budget.
• Monitor expenses, revenue, labor management, and census.
• Drive occupancy growth through collaboration with sales and marketing.
• Ensure appropriate staffing levels aligned with resident acuity.
• Ensure compliance with state Memory Care endorsement standards.
• Maintain person-centered dementia care programming.
• Support family engagement and communication.
• Ensure appropriate behavioral health supports and interventions.
• Foster a safe, welcoming, and service-oriented environment.
• Address resident and family concerns promptly and professionally.
• Support quality-of-life initiatives and resident engagement programs.
• Oversee daily operations of Assisted Living and Memory Care.
• Monitor quality indicators and implement continuous improvement initiatives.
• Maintain informing physician and pharmacy relationships.
• Ensure emergency preparedness and safety protocols are current.
• Other duties as assigned.

REQUIREMENTS:

• Ensure documentation standards support resident care and regulatory requirements.
• Must hold current state Residential Care Facility Administrator (RCFA) license.
• Bachelor’s degree in healthcare administration, business, or related field preferred.
• Minimum 2 – 3 years of leadership experience in Assisted Living, Memory Care, or Senior Housing.
• Strong knowledge of State Administrative Rules for Community-Based Care.
• Demonstrated financial management experience.
• Proven ability to lead teams and drive occupancy.
• Strong regulatory and survey readiness knowledge.
• Leadership and team-building expertise.
• Budget management and labor oversight skills.

EMPLOYEE BENEFITS:

Benefits of being a Sapphire Health Services employee include, but is not limited to:

• PTO
• 401(K)
• Medical/Health Insurance
• Dental Insurance
• Vision Insurance
• Birthday/Holiday Pay
• Wellness Fund
• Uniform Fund
• Longevity Bonuses
• Quarterly Vacation Drawing
• Tuition Reimbursement

Address: 819 NE 122nd Ave., Portland, OR 97230

WHO WE ARE: Located in Portland, OR, Sapphire at Firwood Gardens is a 2 story community offering 52 RCF apartments and 30 Memory Care apartments. This newly remodeled community offers 2 dining rooms, a large gathering room utilized by both staff and residents alike. Firwood Gardens brings life and laughter to those we serve. Located close to bus and max lines, making your work commute convenient. Sapphire provides on going training, tuition reimbursement, competitive wages and generous incentives to all employees.

Our Mission: To Promote the highest quality of life for our residents, staff and communities. We strive to treat them all with the greatest consideration and respect.