Executive Director

West Ashley Operations LLC; United States; On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

401k

Fulltime & Part-time Benefits Packages

Training, Development & Career Ladder

Great work-life balance

Flexible Scheduling

Job summary

Harmony Senior Services is seeking an Executive Director to oversee the operation, marketing, and finances of a senior living community in Charleston, SC. The role ensures compliance with laws, drives occupancy, and leads a team to deliver high-quality care and resident satisfaction.

The Executive Director will manage budgeting, staff development, and regulatory reporting, while coordinating with local authorities and the management company. Flexibility for evening/weekend hours is required.

Qualifications

• Bachelor's degree; 3+ years' experience as an Executive Director or equivalent in senior living/healthcare
• Proven success managing all aspects of senior community operations
• Strong knowledge of state/federal regulations and compliance requirements
• Demonstrated ability to lead a management team and drive revenue and occupancy growth

Responsibilities

• Oversee hiring to ensure compliance with laws across the community
• Manage budget development and variance reporting with department heads
• Lead marketing planning and resident relations to sustain occupancy
• Ensure safety, regulatory compliance, and quality of care across services
• Oversee maintenance and capital improvement planning
• Review contracts and approve services for the community
• Monitor NOI, financials, and risk assessments
• Respond to emergencies and manage after-hours calls within 30-mile radius],
• CoT_job_summary_short
• COMPANY NAME: Harmony Senior ServicesKEY POINTS: Executive leadership, budget/NOI management, regulatory compliance

Skills

Leadership

Financial management

Regulatory knowledge

Sales leadership

Relationship building

Customer service

Staff development

Project management

Education

Bachelor's degree

Job description

1925 Essex Farms Drive, Charleston, South Carolina 29414

Job Description

The Executive Director shall have full responsibility for the operation and management of the community and for all marketing, business, and financial functions of the community in accordance with the policies of the management company, the Owners, and Federal/State/Local laws and regulations.

• Oversee all hiring practices to ensure that the facility is in compliance with local, state and federal laws
• Ensure that staff is hired within budgetary guidelines
• Participate in preparation of the community budget
• Train all department heads on maintaining a budget and oversee budgetary compliance in each department, while also maintaining effective levels of care and primary resident day expense obligation
• Review monthly financials with all department heads and prepare a variance report in keeping with company guidelines
• Develop plans of correction as needed
• Lead approval process for all contracts for any services in the community
• Achievement of NOI
• Comply with all local/state/federal regulations and stay aware of relevant changes and updates
• Plan for and manage the survey process and prepare all plans of correction
• Maintain good relations with Local/State regulatory agencies
• Oversee the completion of all risk assessments and necessary family and physician communication for at- risk residents
• Oversee corporate and state compliance with incident reporting guidelines
• Maintain or exceed budgeted occupancy
• Oversee the development and implementation of the marketing plan
• Sustain good resident relations through daily visits; monitor resident and family morale
• Oversee monthly Resident Council Meetings
• Oversee Resident and Family Grievance Process
• Oversee resident move-in process to ensure smooth transition for all new residents and their families
• Oversee resident satisfaction survey program and call families to address any concerns noted or when a survey is not returned
• Ensure enforcement of Resident Bill of Rights
• Make daily rounds to ensure that the building is clean and furniture is placed appropriately
• Oversee the routine and preventative maintenance programs
• Oversee Capital Improvement projects as needed
• Other duties as assigned

Qualifications

• Bachelor's degree with a minimum of 3 years' experience working as an Executive Director
• Must hold current administrative license for the state in which the position is located
• Demonstrated success managing all aspects of senior community operations
• Strong sales leadership
• Ability to build relationships with community groups that will help grow census
• Strong customer service skills with ability to problem solve
• Ability to lead a management team and promote staff development
• Demonstrated record of financial management proficiency
• Ability to prioritize and manage multiple projects simultaneously
• Thorough knowledge of state/federal regulations
• To ensure timely response to community emergencies on weekends or after hours, Executive Director must live within a thirty (30) mile radius of their assigned community
• Ability to work flexible hours to include evenings and weekends
• Must be able to lift, carry, and push up to 25lbs

Benefits

• 401k
• Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling

Why Harmony?

Harmony Senior Services is a certified Great Place To Work and one of the country's fastest growing companies in the luxury senior living industry offering independent living, assisted living, and memory care in 45+ locations across the United States.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.