Executive Director

Harmony Senior Services; Charleston (SC); Presencial; USD 100.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k + Benefits Packages

Training and Career Laddering

Great work-life balance

Flexible Scheduling

Descripción de la vacante

Harmony Senior Services in Charleston, SC seeks an Executive Director to lead the community's operations, marketing and financial functions in line with company policy and regulatory requirements. You will supervise staffing, ensure budget adherence, and drive resident satisfaction and regulatory compliance.

The role emphasizes strong leadership, relationship building with community groups and regulators, and achievement of occupancy targets while maintaining the highest care standards.

Formación

• Bachelor’s degree with minimum 3 years’ experience as an Executive Director.
• Must hold a current administrative license for the state where the role is located.
• Demonstrated success managing all aspects of senior community operations.
• Strong sales leadership and ability to grow census.
• Customer service excellence with problem-solving skills.
• Ability to lead a management team and staff development.
• Proven financial management proficiency.
• Knowledge of state/federal regulations.
• Willingness to work evenings and weekends; reside within 30 miles.

Responsabilidades

• Oversee operation and management of the community and all marketing, business and financial functions.
• Lead hiring to ensure compliance with laws and within budgets.
• Prepare annual budget and monitor budgetary compliance across departments.
• Review monthly finances and develop corrective plans as needed.
• Oversee contracts for services and manage risk assessments and incidents.
• Maintain occupancy and develop/implement marketing plans to sustain census.
• Engage with local/regional groups and regulators to maintain community relations.
• Plan and manage capital improvement projects and maintenance programs.
• Oversee Resident relations, grievance processes, and move-in transitions.

Descripción del empleo

1925 Essex Farms Drive, Charleston, South Carolina 29414

Job Description

The Executive Director shall have full responsibility for the operation and management of the community and for all marketing, business, and financial functions of the community in accordance with the policies of the management company, the Owners, and Federal/State/Local laws and regulations.

Oversee all hiring practices to ensure that the facility is in compliance with local, state and federal laws

Ensure that staff is hired within budgetary guidelines

Participate in preparation of the community budget

Train all department heads on maintaining a budget and oversee budgetary compliance in each department, while also maintaining effective levels of care and primary resident day expense obligation.

Review monthly financials with all department heads and prepare a variance report in keeping with company guidelines. Develop plans of correction as needed

Lead approval process for all contracts for any services in the community

Achievement of NOI.

Comply with all local/state/federal regulations and stay aware of relevant changes and updates

Plan for and manage the survey process and prepare all plans of correction

Maintain good relations with Local/State regulatory agencies

Oversee the completion of all risk assessments and necessary family and physician communication for at- risk residents

Oversee corporate and state compliance with incident reporting guidelines

Maintain or exceed budgeted occupancy

Oversee the development and implementation of the marketing plan

Sustain good resident relations through daily visits; monitor resident and family morale

Oversee monthly Resident Council Meetings

Oversee Resident and Family Grievance Process

Oversee resident move-in process to ensure smooth transition for all new residents and their families

Oversee resident satisfaction survey program and call families to address any concerns noted or when a survey is not returned

Ensure enforcement of Resident Bill of Rights

Make daily rounds to ensure that the building is clean and furniture is placed appropriately

Oversee the routine and preventative maintenance programs

Oversee Capital Improvement projects as needed

Other duties as assigned

Bachelor’s degree with a minimum of 3 years’ experience working as an Executive Director

Must hold current administrative license for the state in which the position is located

Demonstrated success managing all aspects of senior community operations

Strong sales leadership

Ability to build relationships with community groups that will help grow census

Strong customer service skills with ability to problem solve

Ability to lead a management team and promote staff development

Demonstrated record of financial management proficiency

Ability to prioritize and manage multiple projects simultaneously

Thorough knowledge of state/federal regulations

To ensure timely response to community emergencies on weekends or after hours, Executive Director must live within a thirty (30) mile radius of their assigned community.

Ability to work flexible hours to include evenings and weekends

Must be able to lift, carry, and push up to 25lbs

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling