Executive Director

Westminster Services, Inc. in; Saint Augustine (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Westminster Communities of Florida is seeking an Executive Director in St. Augustine, FL to lead a comprehensive senior living community, ensuring compliance, strategic financial management, and resident-focused programs.

The role requires strong leadership, regulatory knowledge (AHCA, CMS), and a passion for aging services. You will oversee multidisciplinary teams, drive quality improvement, and foster partnerships with residents and the local community.

Qualifications

• Bachelor's degree in a health-related or business field required; Master's degree preferred.
• 5+ years of management experience in retirement/senior living preferred; Florida Nursing Home Administrator's License or ability to obtain.

Responsibilities

• Implement and maintain policies established by the Board of Directors and Community Support Services offices.
• Lead a cross-functional leadership team across Nursing/Health Services, Dining, Life Enrichment, Plant Operations, Marketing, Social Services, and Resident Care Coordination.
• Manage budget, occupancy trends, revenue cycle, and monthly variance reports; approve major purchases and invoices.
• Serve as liaison between residents, resident council, staff, and Community Support Services teams.

Skills

Leadership

Communication

Financial literacy

Regulatory knowledge

Education

Bachelor's degree in health-related or business field

Master's degree preferred

Job description

Westminster Communities of Florida, a nationally recognized, faith-based not-for-profit organization, is seeking an Executive Director in St. Augustine, Florida.

Founded in 1954, Westminster Communities of Florida is the largest not-for-profit provider of senior living in the state dedicated to a Mission and ministry of service to older adults. We proudly serve more than 7,000 residents throughout Florida, offering an active lifestyle paired with a full continuum of exceptional care — including independent living, assisted living, memory support, skilled nursing and rehabilitation, home care, pharmacy services, and affordable housing for low-income seniors. Join a team where you can make life great for residents and team members alike!

What You'll Do

Leadership & Operations

• Implement and maintain policies established by the Board of Directors and Community Support Services offices
• Uphold organizational standards and ensure fulfillment of all contractual obligations to residents, including entrance fee and continuing care agreements
• Ensure compliance with all applicable laws and regulations, including AHCA licensure requirements, state Life Plan Community/CCRC statutes, and CMS quality standards where applicable
• Maintain survey readiness and support continuous quality improvement across all levels of care
• Select, develop, evaluate, and lead a cross-functional leadership team — including Nursing/Health Services, Dining and Nutrition Services, Life Enrichment/Activities, Plant Operations and Maintenance, Marketing and Sales, and Social Services/Resident Care Coordination in partnership with Community Support Services Directors/Coordinators.
• Provide overall direction, coordination, and evaluation of community staff, including hiring, training, performance management, and resolving team member concerns
• Foster a culture that supports retention and engagement in a competitive senior living labor market

Financial & Business Operations

• Recommend and manage the annual capital and operational budget, following Community Support Services accounting procedures
• Monitor budget performance, occupancy trends, and revenue cycle health; submit monthly variance reports and approve major purchases and invoices
• Apply Life Plan/CCRC business acumen — understanding entrance fee models, reserve requirements, and actuarial considerations unique to Life Plan Community operations

Resident & Community Engagement

• Serve as a positive liaison between residents, resident council, community staff, and Community Support Services teams
• Champion person-centered, aging-in-place philosophies that honor resident choice and independence across the continuum
• Maintain community grounds and physical properties in excellent condition to support residents' quality of life
• Build strong relationships with local community groups, agencies, and organizations to support community engagement and philanthropic partnerships

What You Bring

Education: Bachelor's degree in a health-related or business field required; Master's degree preferred

Experience:

• Minimum of 5 years of successful management experience in the retirement/senior living industry, preferably within a multi-facility or CCRC/Life Plan Community organization
• Current Florida Nursing Home Administrator's License, or ability to obtain one promptly
• Familiarity with AHCA survey processes and CCRC regulatory requirements preferred

Skills & Attributes:

• Strong ability to motivate and communicate effectively with residents, families, and staff across multiple levels of care
• Comfortable reading and interpreting financial statements, occupancy reports, and CCRC-specific financial models
• Self-motivated with a proven ability to set and achieve goals
• Excellent written and verbal communication skills, with the ability to present confidently to leadership, boards, and community groups
• Strong analytical and problem-solving skills; able to interpret complex data and technical information
• Resilient and adaptable under pressure, with the ability to navigate the mental and emotional demands of a dynamic senior living leadership role
• Genuine passion for the aging services mission and improving the lived experience of older adults

Why Join Us

This is an opportunity to lead with purpose — shaping a community where residents feel valued, supported, and at home, and where staff are equipped to do their best work. You'll be backed by a strong Community Support Services infrastructure and a shared commitment to excellence across the full continuum of senior living.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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