Executive Director

Platinum Communities; Portage (WI); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Platinum Communities in Portage, WI is seeking an Executive Director to provide overall leadership of the assisted living community, ensuring high-quality care, safety, and compliance while delivering exceptional resident experiences.

You will lead a team of department heads, oversee daily operations, manage the budget and occupancy, and work with marketing to drive admissions and retention, all while upholding regulatory standards such as DHS 83 and DHS 89.

Qualifications

• 2+ years’ experience in senior living, healthcare, or a related field.
• Licensed or certified as an assisted living administrator preferred.
• Strong knowledge of assisted living regulations (DHS 83, DHS 89) would be beneficial.

Responsibilities

• Provide visionary leadership and strategic direction for the facility.
• Oversee daily operations, ensuring high standards of service delivery and resident satisfaction.
• Lead, mentor, and develop department heads and staff to foster a collaborative work environment.
• Ensure compliance with local, state, and federal regulations governing assisted living facilities.
• Collaborate with marketing to promote occupancy and drive admissions and retention.

Skills

Strategic Leadership

Budgeting & Financial Management

Regulatory Compliance

Staff Development

Communication

Operations Management

Education

Assisted Living Administrator license

Job description

Description

The Executive Director is responsible for the overall leadership, management, and success of the assisted living community. This role ensures that the community operates smoothly and delivers exceptional care and services to residents, while maintaining the highest standards of quality, safety, and compliance. The Executive Director leads and motivates a team of professionals, ensuring operational excellence and a person-centered care environment.

KEY RESPONSIBILITIES:

Leadership & Management

• Provide visionary leadership and strategic direction for the assisted living facility.
• Oversee daily operations, ensuring high standards of service delivery and resident satisfaction.
• Lead, mentor, and develop department heads and staff to foster a collaborative and supportive work environment.
• Ensure the facility adheres to state regulations, industry standards, and company policies.
• Promote a culture of respect, inclusivity, and excellence in resident care.

Resident Care & Services

• Ensure the highest level of care, safety, and well-being for all residents.
• Collaborate with healthcare providers to monitor resident care plans and respond to changing health needs.
• Conduct regular resident and family meetings to ensure needs are met and address concerns.
• Promote a resident-focused environment that fosters dignity, independence, and quality of life.

Financial Management

• Develop and manage the facility’s annual budget, ensuring financial targets are met.
• Monitor financial performance, control expenses, and maximize revenue.
• Oversee occupancy rates and work closely with the marketing team to drive resident admissions and retention.

Compliance & Safety

• Ensure compliance with all local, state, and federal regulations governing assisted living facilities.
• Maintain up-to-date knowledge of industry best practices and regulatory changes.
• Oversee safety protocols and emergency preparedness to ensure the health and safety of residents and staff.

Community Relations & Marketing

• Serve as the primary representative of the facility to residents, families, staff, and the broader community.
• Build strong relationships with residents and their families, as well as local healthcare providers and community organizations.
• Collaborate with the marketing team to promote the community, increase occupancy, and build a positive reputation.

Key Competencies

• Compassionate leadership with a passion for senior care.
• Strong decision-making and problem-solving skills.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Collaborative mindset and ability to foster teamwork across departments.

Requirements

• Must be at least 21 years of age.
• High school diploma or equivalent.
• 2 + years’ experience working in senior living, healthcare, or a related field.
• Strong knowledge of assisted living regulations and healthcare management.
• Experience with DHS 83 and DHS 89 preferred.
• Proven leadership, organizational, and communication skills.
• Demonstrated ability to manage budgets, financial statements, and performance metrics.
• The ability to build relationships with residents, families, and staff to foster a supportive and caring environment.
• Licensed or certified as an assisted living administrator (as required by state law), preferred.
• Ability to read, speak and write in English.
• Flexible and available to work beyond regularly scheduled hours, as well as weekends and holidays as needed.
• Ability to multitask, prioritize and learn new technology.