Executive Director

Hockessin Operations LLC; Hockessin (DE); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

401k

Fulltime & Part-time Benefits Packages

Training, Development & Career Ladder

Great work-life balance

Flexible Scheduling

Job summary

Harmony Senior Services is seeking an Executive Director to oversee the operation and management of a senior community in the United States. The role covers marketing, business and financial functions in line with company policies, owners, and regulations.

You will supervise hiring, budgeting, and compliance while maintaining quality care and strong resident relations. The ideal candidate has a bachelor’s degree, at least 3 years in an executive director role, and a proven track record in senior

Qualifications

• Bachelor’s degree with a minimum of 3 years’ experience as an Executive Director.
• Must hold current administrative license for the state.
• Demonstrated success managing all aspects of senior community operations.
• Strong sales leadership and ability to grow census.

Responsibilities

• Oversee operation and management of the community and marketing, business, and financial functions.
• Oversee all hiring practices and budget adherence.
• Prepare community budget and variance reports.
• Lead approval process for contracts and NOI achievement.
• Ensure compliance with regulations and survey processes.
• Maintain resident relations and oversee grievance processes.
• Manage capital improvements and maintenance programs.

Skills

Leadership

Budgeting

Regulatory compliance

People management

Customer service

Relationship building

Education

Bachelor’s degree

Job description

621 McGovern Road, Hockessin, Delaware 19707

Job Description

The Executive Director shall have full responsibility for the operation and management of the community and for all marketing, business, and financial functions of the community in accordance with the policies of the management company, the Owners, and Federal/State/Local laws and regulations.

Oversee all hiring practices to ensure that the facility is in compliance with local, state and federal laws

Ensure that staff is hired within budgetary guidelines

Participate in preparation of the community budget

Train all department heads on maintaining a budget and oversee budgetary compliance in each department, while also maintaining effective levels of care and primary resident day expense obligation.

Review monthly financials with all department heads and prepare a variance report in keeping with company guidelines.

Develop plans of correction as needed

Lead approval process for all contracts for any services in the community Achievement of NOI.

Comply with all local/state/federal regulations and stay aware of relevant changes and updates

Plan for and manage the survey process and prepare all plans of correction

Maintain good relations with Local/State regulatory agencies

Oversee the completion of all risk assessments and necessary family and physician communication for at- risk residents

Oversee corporate and state compliance with incident reporting guidelines

Maintain or exceed budgeted occupancy

Oversee the development and implementation of the marketing plan

Sustain good resident relations through daily visits; monitor resident and family morale

Oversee monthly Resident Council Meetings

Oversee Resident and Family Grievance Process

Oversee resident move-in process to ensure smooth transition for all new residents and their families

Oversee resident satisfaction survey program and call families to address any concerns noted or when a survey is not returned

Ensure enforcement of Resident Bill of Rights

Make daily rounds to ensure that the building is clean and furniture is placed appropriately

Oversee the routine and preventative maintenance programs

Oversee Capital Improvement projects as needed

Other duties as assigned

Bachelor’s degree with a minimum of 3 years’ experience working as an Executive Director

Must hold current administrative license for the state in which the position is located

Demonstrated success managing all aspects of senior community operations

Strong sales leadership

Ability to build relationships with community groups that will help grow census

Strong customer service skills with ability to problem solve

Ability to lead a management team and promote staff development

Demonstrated record of financial management proficiency

Ability to prioritize and manage multiple projects simultaneously

Thorough knowledge of state/federal regulations

To ensure timely response to community emergencies on weekends or after hours, Executive Director must live within a thirty (30) mile radius of their assigned community.

Ability to work flexible hours to include evenings and weekends

Must be able to lift, carry, and push up to 25lbs

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.

Why Harmony?

• 401k
• Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling

Harmony Senior Services is a certified Great Place To Work and one of the country’s fastest growing companies in the luxury senior living industry offering independent living, assisted living, and memory care in 45+ locations across the United States.

Harmony Senior Services was founded on the belief that people deserve access to high quality senior living options.

It is our honor to provide each resident, family member, and associate with the same care, compassion, and respect we would for our own family.

We are a family serving families.

Our team members are the foundation of the Harmony family, and we strive to create an environment where everyone feels safe, supported, and valued.

We are passionate about serving our residents and their families while fostering a meaningful and fulfilling workplace for our team.

Begin your journey with Harmony Senior Services and join one of the leaders in the senior living industry today!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.