Healthcare Director

Hershey Operations LLC; Hershey (PA); On-site; USD 90,000 - 130,000; Full time

Job summary

Harmony Senior Services in Hershey, PA seeks a Health Care Director to lead the health and wellness activities for residents and manage daily healthcare operations. The HCD oversees nursing staff, medication technicians, and CNAs, ensuring quality care and regulatory compliance across local, state, and federal standards.

The role partners with physicians, pharmacists, and the care team to coordinate services, supervises the medication management program, and drives safety and survey readiness.

Qualifications

• Licensed RN or LPN in accordance with State regulations.
• Completed state-required training courses for nursing in assisted living.
• Ability to apply nursing process to promote safe, quality care.
• 1-2 years of experience required; 3+ years preferred.
• Supervisory/management experience preferred.
• Current CPR certification required.
• Able to work weekends, off-shifts and take calls after hours as needed.
• Able to lift, carry and push up to 50 pounds.

Responsibilities

• Lead health and wellness activities for residents and manage day-to-day healthcare operations.
• Oversee a team of nurses, medication technicians and CNAs ensuring quality care and regulatory compliance.
• Develop and revise resident service plans based on evaluations and preferences.
• Coordinate with physicians, pharmacists and care team for integrated care.
• Oversee medication management program and audits in compliance with regulations.
• Provide training and supervision to staff; ensure survey readiness.
• Participate in weekly At‑Risk meetings or monthly QAPI meetings.
• Collaborate with Executive Director on budget and with Sales/Marketing on external opportunities.

Skills

Critical thinking

Supervisory/management experience

CPR certification

Nursing process knowledge

Job description

75 East Canal Street, Hershey, Pennsylvania 17033 Job Description

The Health Care Director (HCD) is responsible for leading the health and wellness activities for the community’s resident population and managing day-to-day healthcare operations. As the community clinical leader, the HCD manages a team of nurses, medication technicians and nursing assistants in the provision of quality care and services while assuring compliance with all applicable local, State and Federal regulations and Harmony Senior Services policies and standards. Evaluates residents prior to move-in to assure that their care and service needs can be met in the community. Conducts reevaluations as indicated by the residents’ condition and/or State regulations. Develops a service plan unique to each resident based on the evaluation and the resident’s stated preferences. Revises the service plan as indicated by the residents’ condition and/or State regulations. Participates in a review of the residents’ service plan with an interdisciplinary team including the resident, family members, physicians, other members of the community leadership team, third party medical providers, and community wellness team members to assure that the residents care and service needs are accurately reflected and the plan promotes resident safety and satisfaction. Collaborates with each resident’s physician, pharmacist, and other members of their healthcare team to promote coordinated care and services. Responsible for the community’s medication management program. Collaborates with the pharmacy, and performs audits, manages physician orders, provides comprehensive oversight of controlled drugs and completes other activities that promote safety in the medication use process in compliance with all State/Federal/Local regulations. Provides supervision and oversight for medication technicians, Approved Medication Assistive Personnel (AMAP), and other State approved and trained unlicensed personnel who administer resident medications. Provides training and conducts skill/competency validation and/or medication pass observations in accordance with State regulations. Provides supervision and oversight for C.N.A. and other direct care personnel. Provides training as needed to assure that the assessed needs of residents are met. Delegates appropriately and within the scope of practice of the nursing license the HCD holds. Maintains a working knowledge of all applicable local, State and Federal regulations and assures that documentation meets all requirements, and the resident care department is survey ready at all times. Participates in the development of and compliance with plans of correction, as applicable. Serves as the community’s infection preventionist and oversees activities that prevent or limit the spread of communicable infectious illness based on established principles of infection control and prevention. Monitors resident care and quality indicators to identify trends that may require attention and improvement plans. Discusses these in the community’s weekly At‑Risk meeting or the monthly QAPI meeting. Builds and develops the resident care team by interviewing, hiring, and onboarding new associates, serving as a resource for questions or concerns, providing ongoing training, evaluating performance, coaching and providing feedback, and fostering a culture of respect and fairness. Collaborates with the Executive Director to assure the resident care department is operated within the established budget. Collaborates with the Director of Sales and Marketing on external business development opportunities. Other duties as assigned.

Qualifications

• Current valid and unencumbered license to practice as an RN or LPN in accordance with State regulations and requirements.
• Has completed any State-required training courses related to practicing nursing in assisted living (for example Delegating Nurse course, State-specific medication training courses etc.).
• Must be able to think critically and apply knowledge and principles of the nursing process to promote safe, quality care.
• 1-2 years’ experience required; 3 or more years’ experience preferred.
• Supervisory/management experience is strongly preferred.
• Current CPR certification is required.
• Must be able to work occasional weekends, off‑shifts and take calls after hours as needed.
• Must be able to lift, carry and push up to 50 pounds.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work‑life balance
• Flexible Scheduling

Harmony Senior Services is a certified Great Place To Work and one of the country’s fastest growing companies in the luxury senior living industry offering independent living, assisted living, and memory care in 45+ locations across the United States. Harmony Senior Services was founded on the belief that people deserve access to high quality senior living options. It is our honor to provide each resident, family member, and associate with the same care, compassion, and respect we would for our own family. We are a family serving families. Our team members are the foundation of the Harmony family, and we strive to create an environment where everyone feels safe, supported, and valued. We are passionate about serving our residents and their families while fostering a meaningful and fulfilling workplace for our team. Begin your journey with Harmony Senior Services and join one of the leaders in the senior living industry today! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.