EXECUTIVE DIRECTOR

FellowshipLIFE Inc; Hackettstown (NJ); On-site; USD 180,000 - 190,000; Full time

Job summary

FellowshipLIFE Inc is seeking an Executive Director in Hackettstown, NJ to lead a large Life Plan Community. You will oversee operations, financial performance, regulatory compliance, resident experience, and strategic growth, reporting to CEO and collaborating with corporate leadership.

The role requires 7+ years of senior leadership in relevant settings, LNHA or CALA, and a demonstrated ability to drive accountability, culture, and high performance across multiple departments.

Qualifications

• 7+ years of leadership experience in senior living, healthcare operations, or similar complex service environments.
• LNHA or CALA required.
• Experience leading multi-department operations with budgets, staffing, and compliance.
• Strong financial acumen including budgeting, forecasting, revenue growth, census management.
• Experience driving accountability and culture change.

Responsibilities

• Oversee overall community operations, financial performance, regulatory compliance, resident satisfaction and growth.
• Partner with CEO, CFO and corporate leadership to drive operational excellence.
• Direct senior operational leaders and coordinate with Finance, Sales, Marketing, HR and Operations.
• Lead capital improvements, renovations and amenity enhancements.
• Support occupancy and sales through strong execution and effective turnover management.

Skills

Executive leadership

Budgeting

Forecasting

Census management

Change management

Strategic thinking

Communication

Education

Bachelor's degree

Master's degree

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

EXECUTIVE DIRECTOR

Full Time Hackettstown, NJ, US

2 days ago Requisition ID: 1335

Salary Range: $180,000.00 To $190,000.00 Annually

This is a high-impact Executive Director position overseeing the overall operations, financial performance, regulatory compliance, resident satisfaction, and strategic growth of a large Life Plan Community (CCRC) in Hackettstown NJ. The Executive Director functions as the senior operational leader of the community, serving as the "General Manager " of the campus while partnering closely with the CEO, CFO, Board of Directors, and corporate leadership team to drive operational excellence, census growth, financial performance, resident satisfaction, and long-term strategic initiatives.

Overview

• Executive Director responsible for overall community operations, financial performance, compliance, resident experience, and strategic planning.
• Reports directly to the President & CEO of FellowshipLIFE and works closely with corporate leadership.
• Serves as the primary operational leader responsible for implementing FellowshipLIFE's culture, expectations, processes, and accountability standards within the community.
• Directs key operational leaders.
• Operates within a multi-site organizational structure and collaborates closely with corporate departments including Finance, Sales, Marketing, Human Resources, and Operations.
• Presents regularly to the Board of Directors and provides ongoing updates regarding community performance, goals, and strategic initiatives.
• Participates in bi-weekly leadership meetings focused on execution, goal achievement, operational performance, and strategy alignment.
• Responsible for developing, managing, and owning the community budget with support from corporate finance. The Executive Director is accountable for expense management, revenue growth, forecasting, and overall financial stewardship.
• Serves as a highly visible leader within the community through routine resident interaction, monthly resident coffee chats, quarterly town halls with residents and team members, and frequent presence throughout the campus.
• Partners with corporate teams on capital improvement projects such as renovations and new amenity enhancements.
• Supports occupancy and sales efforts by ensuring strong operational execution, exceptional community presentation, and effective apartment turnover management.
• Position requires a highly engaged leadership approach and a 24/7 ownership mindset. While schedules are flexible, the Executive Director is expected to maintain a strong on-site presence, visibility, and accessibility to residents, staff, and leadership.

Requirements

• 7+ years of progressive leadership experience within Senior Living, Life Plan Communities (CCRCs), Long-Term Care, Assisted Living, Healthcare Operations, Hospitality, or similarly complex service environments.
• LNHA or CALA Required
• Prior Executive Director experience preferred but not required.
• Strong Associate Executive Directors, Campus Administrators, Licensed Nursing Home Administrators, and leaders with demonstrated leadership progression will be considered.
• Experience leading multi-department operations with responsibility for budgets, staffing, compliance, customer satisfaction, and organizational performance.
• Demonstrated success driving accountability, building culture, implementing change, and improving operational performance.
• Experience working within larger organizations where corporate processes, standards, and strategic objectives must be effectively executed at the community level.
• Strong financial acumen, including budgeting, forecasting, revenue enhancement, census management, and expense control.
• Experience supporting renovations, facility improvements, and community enhancement projects preferred.

Education

• Bachelor's degree required.
• Master's degree preferred but not required.
• Self-starter who can independently drive results, identify opportunities, and execute initiatives.
• Highly visible and resident-focused leader who enjoys being present throughout the community rather than managing solely from an office.
• Exceptional communicator capable of building trust with residents, families, staff, corporate leadership, and Board members.
• Strong change-management capabilities with the ability to lead organizational transition while maintaining employee engagement and resident satisfaction.
• Confident decision-maker who can balance resident needs with the overall operational and financial interests of the community.
• Proven ability to hold leaders and department teams accountable while fostering a positive and collaborative culture.
• Strategic thinker capable of balancing operations, financial performance, resident experience, growth initiatives, and long-term organizational objectives.
• Timely, responsive, and highly organized with strong follow-through and execution skills.
• Executive presence with the ability to influence across multiple stakeholder groups.
• Comfortable operating in a visible leadership role requiring flexibility beyond traditional business hours when community needs arise.