Executive Director

Heritage Communities; Glendale (AZ); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Paid time off (PTO)

Free meal during shifts

Medical, dental, vision

401(k) with match

Tuition assistance

Ongoing training

Team-first culture

Job summary

Orchard Pointe at Glendale seeks an Executive Director to oversee daily operations, drive census growth, and ensure high-quality resident care at our Glendale community.

You will lead a multi-department team, manage budgets, and maintain regulatory compliance while championing resident-centered services and family communication.

Qualifications

• 3+ years of progressive team leadership experience in senior living or healthcare.
• Active Assisted Living Administrator license/certification (or ability to obtain quickly).
• Bachelor's degree in Healthcare Administration, Business, Hospitality, or related field preferred.

Responsibilities

• Oversee daily community operations and ensure compliance with standards and state/federal regulations.
• Manage annual budget and P/L, ensuring financial health.
• Drive census and occupancy goals via outreach, marketing, and referrals.
• Develop and refine operational policies to improve efficiency and care quality.
• Lead and develop a multi-departmental team and foster a high-performing culture.
• Ensure resident-first care and proactive communication with residents and families.

Skills

Team leadership

Budget management

Regulatory compliance

Communication

Staff development

EHR/EMR

CRM

Microsoft Office

Driver's license

Education

Bachelor's degree (Healthcare Admin/Business/Related)

Tools

EHR/EMR

CRM

Microsoft Office

Job description

• Location 21432 North 75th Avenue,Glendale, AZ, 85308,United States
• Employee Type Full-time - Salary

Description

Make Lives Better, Build Your Future: Join Orchard Pointe at Glendale as our Executive Director!

At Orchard Pointe, you’re more than your title — you’re a vital part of a team that truly values every contribution. Whether you're just getting started or looking to grow in your career, we offer a workplace where you’re supported, appreciated, and empowered to thrive as you improve the lives of others in our senior living communities.

What You’ll Do:

As our Executive Director, you will be the operational leader of the community, directly impacting the lives of our residents and the success of our team by:

• Driving Operational Excellence & Strategic Growth:
  • Overseeing daily community operations, ensuring compliance with company standards and all state/federal regulations.
  • Managing the community's annual budget and P&L, ensuring efficient resource allocation and financial health.
  • Driving census and occupancy goals via community outreach, marketing, and referral partner development.
  • Implementing and refining operational policies to enhance efficiency, care quality, and resident satisfaction.
  • Overseeing facility management to ensure a safe, welcoming, and well-maintained environment.
• Leading, mentoring, and developing a multi-departmental team, fostering a positive, high-performing work culture.
• Overseeing staff recruitment, development, performance management, and engagement.
• Ensuring Resident & Family Centered Care:
  • Championing a resident-first philosophy, ensuring high-quality, individualized resident services and compassionate care.
  • Acting as primary contact for residents and families, ensuring proactive communication and resolution of concerns.
  • Overseeing the development and implementation of innovative resident activity and wellness programs.
• Fostering Community Engagement & Representation:
  • Building and maintaining strong relationships with local healthcare providers, community organizations, and key stakeholders.
  • Representing Orchard Pointe positively and professionally at community events and in all external interactions.
  • Communicating community vision, updates, and successes to all stakeholders (staff, residents, families, corporate).

Requirements

What We’re Looking For:

• 3+ years of progressive team leadership experience, preferably in assisted living, senior living, or a related healthcare setting.
• Active Assisted Living Administrator license/certification (or the ability to obtain one promptly).
• Bachelor's degree in Healthcare Administration, Business, Hospitality, or a related field (preferred).
• Proven ability to manage budgets and understand financial statements.
• Strong skills in communication, problem-solving, and decision-making.
• Proficiency with common office and industry-specific software (e.g., EHR/EMR, CRM, Microsoft Office Suite).
• Valid driver's license and acceptable driving record.
• A genuine passion for serving seniors and a commitment to our core values.

Summary

Why Choose Orchard Pointe?

At Orchard Pointe, with 25 locations across 6 states, you’ll find a place to grow your career and make a meaningful impact every day. We live by our core values — Trust, Respect, Compassion, Fun, and Always Learning — and we’re here to support you like a true team.

What’s In It for You?

• Paid Time Off – 3 weeks of Paid Vacation in your 1st year + 32 hours sick time.
• Free Meal Every Shift – enjoy a warm meal on us.
• Medical, Dental, and Vision – with low co-pays.
• Company-Paid Life & Disability Insurance
• 401(k) with up to 5% Match
• Tuition Assistance – up to $8,000/year for you, $2,500 for family members.
• Ongoing Training & Support – covering reimbursement for Med Aide/Tech certifications and CEUs.
• A Workplace That Feels Like Home – positive, team-first culture.
• Employee Assistance Fund, Discounts and more!
• Community Address 21432 N 75th Ave, Glendale, AZ 85308
• Community Name Orchard Pointe at Glendale