Executive Director

Agemark Senior Living; Fort Madison (IA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Life Enrichment programs

Growth opportunities

Job summary

Agemark Senior Living in Fort Madison, IA is seeking an Executive Director to lead The Kensington with a servant leadership approach, building strong teams, delivering exceptional resident experiences, and maintaining a financially healthy community.

You will supervise and coach department heads, drive occupancy to 95%+, guide care planning with the Nursing Director, and manage budgets, billing, and vendor relations.

Qualifications

• Degree in healthcare, business, nursing, geriatrics, or related field.
• 2+ years in managing staff and budgets.
• Experience in senior housing or healthcare required.
• Strong integrity, sound judgment and dependable follow-through.
• Excellent verbal and written communication with problem-solving instincts.
• Comfort with technology and day-to-day computer use.
• Willing to work evenings, weekends, or holidays as needed.
• Ability to build relationships with team, residents, families, and community.

Responsibilities

• Lead Our People: hire, train, supervise and mentor department heads.
• Champion Our Residents: deliver personalized, safe, dignified care and engage families.
• Drive Occupancy & Growth: own occupancy goals and lead sales and community outreach.
• Manage the Business: budget, billing, vendor bids, and labor cost control.

Skills

Staff management

Budget management

Leadership

Communication

Problem-solving

Technology literacy

Education

Degree in healthcare, business, nursing, geriatrics, or related field

Job description

Executive Director

Lead a Community. Change Lives. Build a Legacy.

Agemark Senior Living is looking for a dynamic, hands-on Executive Director to lead the day-to-day operations of The Kensington in Fort Madison, IA. This is a role for a servant leader who thrives on building strong teams, creating exceptional resident experiences, and running a financially healthy, well-managed community - all while upholding the highest standards of care, compliance, and culture.

What You'll Do

Lead Our People

• Lead by example on company values, priorities, and objectives, and walk the community daily to stay connected to every department.
• Hire, train, and supervise a successful team, and mentor department heads so they can effectively lead their own.
• Drive staff growth through coaching, development plans, recognition, and effective communication.
• Run daily stand-ups, weekly leadership meetings, and monthly staff and safety meetings.
• Address performance issues and grievances fairly, and foster a safe, positive work environment for all associates.

Champion Our Residents

• Partner with families, service providers, and staff to deliver personalized, consistent, and excellent care.
• Help residents live with safety, dignity, and independence through strong emergency protocols and support systems.
• Work alongside the Director of Nursing to guide families through care planning, problem resolution, and major decisions.
• Measure satisfaction through surveys and regular one-on-ones, and champion Agemark's Life Enrichment programming - including joining at least one resident outing each month.

Drive Occupancy & Growth

• Own occupancy goals of 95%+ and lead sales, marketing, and community outreach efforts.
• Partner closely with the Sales Director and Family Service Coordinator to hit monthly sales targets and keep momentum going.

Manage the Business

• Build and operate within the annual community budget.
• Oversee billing, collections, vendor bids, and expense management.
• Manage staffing and scheduling to control labor costs and overtime.
• Set and track quarterly and annual goals, and keep pushing for continuous improvement.

What You Bring

• A degree in healthcare, business, nursing, geriatrics, or a related field preferred.
• Prior experience in senior housing, healthcare, or a related industry required.
• At least 2 years of experience managing both staff and a budget.
• A proven track record of integrity, sound judgment, and dependable follow-through.
• Excellent verbal and written communication, with strong problem-solving instincts.
• Comfort with technology, including social media and day-to-day computer use.
• Sharp attention to detail and unwavering discretion with confidential information.
• The flexibility to work evenings, weekends, or holidays as the community needs.
• A natural ability to build relationships - with your team, residents, families, and the broader community network.

What We Offer

• The chance to lead a mission-driven community where your work directly improves residents' lives every day.
• A true leadership role with ownership over people, operations, and financial performance.
• A collaborative culture backed by regional support, established systems, and Agemark's Life Enrichment programs.
• Room to grow: set your own goals, drive innovation, and be recognized for results.
• Competitive compensation and benefits (details shared during the interview process).

Agemark is an Equal Opportunity Employer (EOE).

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