Executive Director

Sunol Creek Memory Care; Fort Madison (IA); On-site; USD 100,000 - 160,000; Full time

Job summary

Agemark Senior Living in Fort Madison, IA seeks an Executive Director to lead The Kensington with a servant leadership approach, focusing on team development, resident satisfaction, and financial health. The role requires guiding operations, collaborating with nursing, families, and staff, and driving occupancy while maintaining the highest standards of care and compliance.

You will mentor department heads, oversee budgeting, vendor management, and performance initiatives in a community-focused

Qualifications

• A degree in healthcare, business, nursing, geriatrics, or a related field preferred.
• Prior experience in senior housing, healthcare, or a related industry required.
• At least 2 years of experience managing staff and a budget.
• Proven integrity, sound judgment, and dependable follow-through.

Responsibilities

• Lead by example and oversee daily operations, ensuring alignment with company values and goals.
• Partner with residents, families, staff, and service providers to deliver excellent care and experiences.
• Drive occupancy and growth by meeting sales targets and implementing outreach efforts.

Skills

Leadership

Budget management

Team building

Communication

Problem solving

Technology literacy

Education

Healthcare/business/geriatrics related degree

Tools

Social media

General computer skills

Job description

Executive Director

Lead a Community. Change Lives. Build a Legacy.

Agemark Senior Living is looking for a dynamic, hands-on Executive Director to lead the day-to-day operations of The Kensington in Fort Madison, IA. This is a role for a servant leader who thrives on building strong teams, creating exceptional resident experiences, and running a financially healthy, well-managed community - all while upholding the highest standards of care, compliance, and culture.

What You'll Do

Lead Our People

• Lead by example on company values, priorities, and objectives, and walk the community daily to stay connected to every department.
• Hire, train, and supervise a successful team, and mentor department heads so they can effectively lead their own.
• Drive staff growth through coaching, development plans, recognition, and effective communication.
• Run daily stand-ups, weekly leadership meetings, and monthly staff and safety meetings.
• Address performance issues and grievances fairly, and foster a safe, positive work environment for all associates.

Champion Our Residents

• Partner with families, service providers, and staff to deliver personalized, consistent, and excellent care.
• Help residents live with safety, dignity, and independence through strong emergency protocols and support systems.
• Work alongside the Director of Nursing to guide families through care planning, problem resolution, and major decisions.
• Measure satisfaction through surveys and regular one-on-ones, and champion Agemark's Life Enrichment programming - including joining at least one resident outing each month.

Drive Occupancy & Growth

• Own occupancy goals of 95%+ and lead sales, marketing, and community outreach efforts.
• Partner closely with the Sales Director and Family Service Coordinator to hit monthly sales targets and keep momentum going.

Manage the Business

• Build and operate within the annual community budget.
• Oversee billing, collections, vendor bids, and expense management.
• Manage staffing and scheduling to control labor costs and overtime.
• Set and track quarterly and annual goals, and keep pushing for continuous improvement.

What You Bring

• A degree in healthcare, business, nursing, geriatrics, or a related field preferred.
• Prior experience in senior housing, healthcare, or a related industry required.
• At least 2 years of experience managing both staff and a budget.
• A proven track record of integrity, sound judgment, and dependable follow-through.
• Excellent verbal and written communication, with strong problem-solving instincts.
• Comfort with technology, including social media and day-to-day computer use.
• Sharp attention to detail and unwavering discretion with confidential information.
• The flexibility to work evenings, weekends, or holidays as the community needs.
• A natural ability to build relationships - with your team, residents, families, and the broader community network.

What We Offer

• The chance to lead a mission-driven community where your work directly improves residents' lives every day.
• A true leadership role with ownership over people, operations, and financial performance.
• A collaborative culture backed by regional support, established systems, and Agemark's Life Enrichment programs.
• Room to grow: set your own goals, drive innovation, and be recognized for results.
• Competitive compensation and benefits (details shared during the interview process).

Agemark is an Equal Opportunity Employer (EOE).

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