Executive Director

BrightSpring Health Services; Cincinnati (OH); On-site; USD 130,000 - 170,000; Full time

Job summary

BrightSpring Health Services is seeking an Executive Director to lead Ohio Valley Hospice operations in Cincinnati, Troy and Xenia, OH. Schedule is Monday–Friday 8AM–5PM, with a focus on strategic leadership, policy implementation, and performance improvement.

The role drives financial performance through service excellence and serves as liaison with government and provider associations. The Executive Director will guide operations, partner with the Leadership Team, and ensure compliance with

Qualifications

• Bachelor's degree required; Master's preferred.
• 3–5 years of progressively responsible operations management experience.
• 3+ years of supervisory experience with direct reports.

Responsibilities

• Review operations' performance with executive management.
• Lead operations to maximize revenue and EBITDA.
• Develop and monitor budgets and operational plans.
• Implement corrective actions to improve financial performance.
• Coordinate training and standard processes across sites.
• Support and supervise branches with vacancies or staffing needs.
• Drive recruitment and retention plans for service sites.

Skills

Leadership

Operations management

Public speaking

Strategic planning

Healthcare experience

Education

Bachelor's Degree in Human Services or Business

Master's Degree preferred

Tools

Microsoft Office

Job description

Executive Director

Job Locations

US-OH-CINCINNATI

• ID: 2026-195091
• Line of Business: Ohio Valley Hospice
• Position Type: Full-Time

Our Company

Ohio Valley Hospice

Overview

Executive Director

Locations: Cincinnati, Troy and Xenia, OH

Schedule: Monday-Friday 8AM-5PM

The Executive Director is responsible for the overall performance of all company operations under their supervision. The Executive Director is responsible for the implementation of Company Policies and Procedures, Strategic Plan, and Quality Assurance Initiatives. Will also drive financial performance through superior service delivery recognized by both external and internal stakeholders. The Executive Director will provide leadership support and tools to operations to meet established goals. The Executive Director acts as a liaison with government officials and provider associations and will function as a liaison between operations and the Leadership Team.

Responsibilities

• Reviews Operation's performance/support needs with Executive Management
• Analyzes Operations and Branch Staff for alignment with, and promotion of BrightSpring's vision, mission, and values
• Responsible for leading all operations under their supervision to maximize revenue and EBITDA
• Responsible for evaluating and implementing corrective action plans to improve the financial performace of each operation that is not meeting it's financial targets
• Participates in the development of annual budgets and operational plans
• Provides operations with leadership support and tools to meet established goals
• Builds business, increase sales to meet/exceed goals
• Reviews Sales Plans and consult with the Corporate Sales Team regarding implementation strategies
• Responsible for evaluating potential growth opportunities through expanding services
• Coordinates training staff on systems, standard processes, company policies and procedures
• Provides Leadership support and guidance to operations experiencing performance issues and/or administrative vacancies by implementing standard processes to improve service delivery and outcomes
• Establishes relationships and function as a liaison between operations and the Executive Leadership Team
• Assesses processes and performance
• Effectively leads and deploys the resource of the Core Team (QAM, HRS, etc) as required to support operations
• Assists with process implementation geared to improve performance goals
• Provides Support and Supervision to Operation's with Branch Manager vacancies
• Ensures each service site develops and fully implements a targeted recruitment and retention plan by partnering with HR and Talent Acquisition
• Other duties as assigned

Qualifications

• Bachelor's Degree in Human Services, Business or a related field; Master's Degree is preferred
• Three to five years or more of progressively responsible experience with the proven ability to effectively manage operations, systems, processes, and people
• Three or more years of supervisory experience with at least five direct reports
• Outstanding organization and leadership abilities
• Excellent communication (oral and written) and public speaking skills
• Experience in Home Care or related healthcare field preferred
• Proficiency in technology and all Microsoft Office solutions
• Working knowledge of Federal, State, and local regulations of the business (area) they are responsible for
• Excellent Customer Service skills
• Knowledge or previous experience working in an office setting with computers, phones, and other related tasks
• Ability to travel 25-50% or as needed

About our Line of Business

At Ohio Valley Hospice, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. Ohio Valley Hospice, an affiliate of BrightSpring Health Services, is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have expert clinicians and caregivers on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit www.ohiovalleyhospice.com. Follow us on Facebook and LinkedIn.