Executive Director

Adoration Hospice - Ohio; Cincinnati (OH); On-site; USD 120,000 - 180,000; Full time

Job summary

Adoration Hospice - Ohio is seeking an Executive Director to oversee operations across Cincinnati, Troy, and Xenia, OH. The role drives revenue and EBITDA while implementing corporate policies, strategic plans, and quality initiatives.

The position requires leadership of multiple teams, strong communication, and ability to travel as needed to ensure service excellence and regulatory compliance.

Qualifications

• Bachelor’s Degree in Human Services, Business or related field; Master’s Degree preferred.
• 3–5 years progressive operations management experience.
• 3+ years supervisory experience with at least five direct reports.
• Strong organization and leadership abilities.
• Excellent communication (oral and written) and public speaking skills.
• Experience in Home Care or related healthcare field preferred.
• Proficiency in Microsoft Office solutions.
• Working knowledge of Federal, State, and local regulations of the business area.
• Ability to travel 25–50% or as needed.

Responsibilities

• Reviews operation’s performance/support needs with Executive Management.
• Analyzes operations and branch staff for alignment with BrightSpring’s vision, mission, and values.
• Lead all operations under supervision to maximize revenue and EBITDA.
• Implement corrective actions for underperforming operations.
• Participate in annual budgets and operational plans.
• Provide leadership support and tools to meet goals.
• Builds business and increase sales to meet/exceed goals.
• Consult with Corporate Sales on implementation strategies.
• Evaluate growth opportunities by expanding services.
• Coordinate training staff on systems, standard processes, policies and procedures.
• Provide leadership during vacancies and implement standard processes to improve service delivery.
• Establish relationships and liaise between operations and Executive Leadership Team.
• Assess processes and performance.
• Deploy Core Team resources as required.
• Assist with process improvements to reach performance goals.
• Ensure recruitment/retention plans with HR and Talent Acquisition.
• Other duties as assigned.

Skills

Leadership

Communication

Public speaking

Strategic planning

Travel readiness

Education

Bachelor’s degree in Human Services or Business

Master’s degree preferred

Job description

Locations: Cincinnati, Troy and Xenia, OH

Schedule: Monday-Friday 8AM-5PM

The Executive Director is responsible for the overall performance of all company operations under their supervision. The Executive Director is responsible for the implementation of Company Policies and Procedures, Strategic Plan, and Quality Assurance Initiatives. Will also drive financial performance through superior service delivery recognized by both external and internal stakeholders. The Executive Director will provide leadership support and tools to operations to meet established goals. The Executive Director acts as a liaison with government officials and provider associations and will function as a liaison between operations and the Leadership Team.

Responsibilities

• Reviews Operation’s performance/support needs with Executive Management
• Analyzes Operations and Branch Staff for alignment with, and promotion of BrightSpring’s vision, mission, and values
• Responsible for leading all operations under their supervision to maximize revenue and EBITDA
• Responsible for evaluating and implementing corrective action plans to improve the financial performace of each operation that is not meeting it’s financial targets
• Participates in the development of annual budgets and operational plans
• Provides operations with leadership support and tools to meet established goals
• Builds business, increase sales to meet/exceed goals
• Reviews Sales Plans and consult with the Corporate Sales Team regarding implementation strategies
• Responsible for evaluating potential growth opportunities through expanding services
• Coordinates training staff on systems, standard processes, company policies and procedures
• Provides Leadership support and guidance to operations experiencing performance issues and/or administrative vacancies by implementing standard processes to improve service delivery and outcomes
• Establishes relationships and function as a liaison between operations and the Executive Leadership Team
• Assesses processes and performance
• Effectively leads and deploys the resource of the Core Team (QAM, HRS, etc) as required to support operations
• Assists with process implementation geared to improve performance goals
• Provides Support and Supervision to Operation’s with Branch Manager vacancies
• Ensures each service site develops and fully implements a targeted recruitment and retention plan by partnering with HR and Talent Acquisition
• Other duties as assigned

Qualifications

• Bachelor’s Degree in Human Services, Business or a related field; Master’s Degree is preferred
• Three to five years or more of progressively responsible experience with the proven ability to effectively manage operations, systems, processes, and people
• Three or more years of supervisory experience with at least five direct reports
• Outstanding organization and leadership abilities
• Excellent communication (oral and written) and public speaking skills
• Experience in Home Care or related healthcare field preferred
• Proficiency in technology and all Microsoft Office solutions
• Working knowledge of Federal, State, and local regulations of the business (area) they are responsible for
• Knowledge or previous experience working in an office setting with computers, phones, and other related tasks
• Ability to travel 25-50% or as needed

About our Line of Business

• Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.