Executive Communications Strategist for Commercial Banking

Capital One; Charlotte (NC); On-site; USD 81,000 - 92,000; Full time

Job summary

Capital One is seeking a Senior Associate for Commercial Communications to partner with executives and lead internal campaigns that align with business goals and culture. You will craft messages, manage high-stakes content, and optimize engagement across channels.

The role requires executive-ready storytelling, strong financial literacy, and a track record of influencing senior leaders. A diverse, inclusive communications approach is valued.

Qualifications

• Minimum 3 years in corporate communications, marketing, PR, or executive support.
• Experience translating complex business concepts into internal communications.
• Proven ability to partner with senior leaders and manage high-stakes projects.

Responsibilities

• Partner with LOB leads to co-author and execute internal comms strategies for executives.
• Develop high-quality internal content for announcements, talking points, and town halls.
• Elevate stories across the bank and modernize internal channels.
• Ensure messaging aligns with executive voice and brand standards.
• Track engagement metrics and recommend strategic adjustments.
• Collaborate with staff, HR, and cross-functional teams to drive alignment.
• Develop diversity, inclusion, and belonging communications.
• Leverage data and feedback to shape tactics.

Skills

Executive communication

Content development

Storytelling

Data analysis

Education

Bachelor's degree or Military experience

Tools

Google Workspace

Adobe Creative Suite

Job description

Capital One is seeking a Senior Associate for Commercial Communications to partner with executives and lead internal campaigns that align with business goals and culture. You will craft messages, manage high-stakes content, and optimize engagement across channels.

The role requires executive-ready storytelling, strong financial literacy, and a track record of influencing senior leaders. A diverse, inclusive communications approach is valued.