Executive Chauffeur Team Lead

BHC; Charleston, Northern (SC, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Beemok Hospitality Collection (BHC) in Charleston seeks a Transport Coordinator to lead a team of executive chauffeurs, ensuring safe, efficient transportation, daily reporting, and alignment with Forbes and LQA standards.

You will delegate driver tasks, manage reservations, maintain guest satisfaction, and uphold health and safety policies. Strong communication, multitasking, and attention to detail are essential in a hospitality setting.

Qualifications

• Proficient in Microsoft Office, Alice, and Limo Anywhere.
• Good understanding of accounting, HR, and customer service basics.
• Excellent customer service and guest relationship skills.
• Strong written and verbal communication.
• Ability to multitask and work well under pressure.
• Attention to detail and organizational skills.

Responsibilities

• Keep team informed of daily events, rides, and hotel updates.
• Audit reservations, process paperwork, and resolve payments.
• Complete reservations for same day and future requests via email, website, or phone.
• Maintain valet organization and bellman direction and daily schedules.
• Maintain daily email communication within department and with the company.
• Report all reservation and colleague information to department manager.
• Escalate incidents to People and Culture, Security, and Manager on Duty.
• Ensure health, safety, and hygiene policies are followed.
• Train and coach team members on safety and loss prevention.
• Maintain clean vehicle staging area and guest service standards.

Skills

Microsoft Office

Alice

Limo Anywhere

Customer service

Front of house operations

Communication

Team player

Detail-oriented

Strategic thinking

Tools

Microsoft Office

Alice

Limo Anywhere

Job description

Beemok Hospitality Collection (BHC) in Charleston seeks a Transport Coordinator to lead a team of executive chauffeurs, ensuring safe, efficient transportation, daily reporting, and alignment with Forbes and LQA standards.

You will delegate driver tasks, manage reservations, maintain guest satisfaction, and uphold health and safety policies. Strong communication, multitasking, and attention to detail are essential in a hospitality setting.