Executive Catering & Client Services Manager

New York State Energy Research and Development Authority; Village of Westbury (NY); On-site; USD 75,000 - 80,000; Full time

Job summary

New York Institute of Technology is seeking a Catering/Executive Services lead to create and grow campus catering programs, ensuring high-quality service for executives, conferences, and VIPs. You will plan events, supervise drivers, and collaborate with marketing to promote offerings.

The role requires experience in catering, banquet service, and supervision, with flexibility for weekends and holidays. NYIT offers competitive compensation and benefits.

Qualifications

• Degree in hotel and restaurant management or a recognized culinary institution or equivalent combination and experience.
• Previous catering and high-end banquet service experience required.
• Familiarity with Caterease or similar catering database system preferred.
• Familiarity with POS systems.
• Advanced knowledge of Excel, PowerPoint, and Word.
• Excellent oral and written communication skills.
• Ability to work flexible and demanding hours, including nights, holidays, and weekends when needed.
• Demonstrated ability and skills with supervision of entry level staff required.

Responsibilities

• Create new business and generate new sales within the campus for Catering and Executive Services.
• Interact daily with customers by initiating contact, planning and following up with contracts/service agreements.
• Plan, develop, and implement a comprehensive catering and executive program to ensure overall consistency and high quality across the various operations.
• Provide and ensure highest level of quality and service for the community, executives, conferences, and other VIP's and other customers.
• Train, schedule, and supervise all catering drivers. Conduct disciplinary actions as needed.
• Work with publications and advertising to create and plan marketing strategies for areas of responsibility and ensure that these plans are implemented according to the established timelines.
• Manage staff and coordinate daily schedule, making adjustments and finding alternatives when scheduling problems occur based on knowledge of program requirements and staff availability.

Skills

Excel

PowerPoint

Word

Communication

Staff supervision

Customer service

Problem solving

Education

Hotel & restaurant management degree

Culinary institution or equivalent

Tools

Caterease

POS systems

Job description

New York Institute of Technology is seeking a Catering/Executive Services lead to create and grow campus catering programs, ensuring high-quality service for executives, conferences, and VIPs. You will plan events, supervise drivers, and collaborate with marketing to promote offerings.

The role requires experience in catering, banquet service, and supervision, with flexibility for weekends and holidays. NYIT offers competitive compensation and benefits.