Executive Assistant
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
Key Responsibilities
- Manage and organize emails, messages, and Microsoft Teams chats, creating prioritized task lists for the executive
- Gather context and information before escalating matters to Linda, filtering urgency and importance appropriately
- Follow up with staff and clients on behalf of the executive to reduce interruptions and maintain workflow efficiency
- Attend important client meetings, take notes/transcripts, capture action items, and relay relevant updates to programmers and staff
- Summarize only critical information and updates that Linda actually needs to know
- Track client requests, project progress, equipment/orders, pending fixes, and follow-ups
- Monitor Jira ticket updates and coordinate with staff through Microsoft Teams to provide internal client updates
- Escalate concerns and issues only when necessary
- Provide executive assistance support, including reminders, calendar awareness, prioritization, and helping determine which meetings require executive attention
- Help protect the executive’s time through critical thinking, organization, and proactive decision-making
Qualifications
- 5+ years of related experience
- Strong organizational and multitasking skills in a fast-paced environment
- Excellent written and verbal communication skills
- Strong customer service mindset with experience handling staff and client communications
- Proven ability to work independently and think critically
- Good judgment with the ability to prioritize urgency and importance
- Proactive, self-managing, and highly organized
- Experience attending meetings, taking notes, and tracking follow-ups/action items
- Strong English proficiency (reading, writing, and speaking with a neutral accent)
- Ability to create boundaries and help protect executive bandwidth
- Experience working in fast-paced work environments
- Schedule flexibility to occasionally attend important meetings as needed
Software Tools and Platforms Experience Required
- Microsoft Teams (Intermediate Level)
Software Tools and Platforms Client Willing to Train
- JIRA (for checking ticket updates and project status)
- Mailchimp
- ClickUp
- Chatwoot
- Company-specific processes and workflows
- Industry-specific terminology (road maintenance, snow plows, weather-related equipment)
- Internal communication protocols and staff relationships
Technical Requirements
- USB Headset with Noise Cancellation feature
- Working Webcam
- Computer with at least 1.8 GHz processor and at least 4GB RAM
- Main Internet Service Speed: at least 25 Mbps cable connection
- Backup Internet Service Speed: at least 10 Mbps
Benefits
- Performance Incentives
- Job Security and Stability
- Paid Training
- Inclusive Culture
- Upskilling Opportunities
- 100% Work-From-Home
- Exceptionally Supportive Team
- Opportunities for Career Growth
- Fun Work Environment
- Holiday & Overtime Pay
Schedule
11:00 AM - 3:00 PM EST (with occasional schedule flexibility required)
Location
This is a remote job
Client Industry
Road Maintenance Technology (Snow Plows and Weather-Related Equipment)
Client Location
Canada