Executive Assistant US-Based Part Time

Wing Assistant; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Performance Incentives

Job Security and Stability

Paid Training

Inclusive Culture

Upskilling Opportunities

100% Work-From-Home

Supportive Team

Career Growth Opportunities

Fun Work Environment

Holiday & Overtime Pay

Job summary

Medium is seeking an Executive Assistant to facilitate effective communication and operation within the team. The role involves managing correspondence, organizing tasks, and providing executive support during meetings.

This position requires excellent organizational and communication skills, with a strong emphasis on customer service and the ability to think critically. Candidates must have 5+ years of relevant experience and a proactive, self-managing approach. The role is fully remote with flexible scheduling.

Qualifications

• 5+ years of related experience required.
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proven ability to work independently and think critically.

Responsibilities

• Manage and organize emails, messages, and chats for the executive.
• Follow up with staff and clients to maintain workflow efficiency.
• Attend client meetings, take notes, and relay updates.
• Prioritize urgent tasks and filter important matters.

Skills

Organizational skills

Communication skills

Multitasking

Customer service mindset

Critical thinking

Proactivity

English proficiency

Tools

Microsoft Teams

JIRA

Mailchimp

ClickUp

Job description

Overview

Executive Assistant role for Wing. We are redefining the future of work for companies worldwide and are seeking to build world-class teams with streamlined operations.

Key Responsibilities

• Manage and organize emails, messages, and Microsoft Teams chats, creating prioritized task lists for the executive.
• Gather context and information before escalating matters, filtering urgency and importance appropriately.
• Follow up with staff and clients on behalf of the executive to reduce interruptions and maintain workflow efficiency.
• Attend important client meetings, take notes/transcripts, capture action items, and relay relevant updates to programmers and staff.
• Summarize only critical information and updates that the executive needs to know.
• Track client requests, project progress, equipment/orders, pending fixes, and follow-ups.
• Monitor Jira ticket updates and coordinate with staff through Microsoft Teams to provide internal client updates.
• Escalate concerns and issues only when necessary.
• Provide executive assistance support, including reminders, calendar awareness, prioritization, and helping determine which meetings require executive attention.
• Help protect the executive’s time through critical thinking, organization, and proactive decision-making.

Qualifications

• 5+ years of related experience.
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong customer service mindset with experience handling staff and client communications.
• Proven ability to work independently and think critically.
• Good judgment with the ability to prioritize urgency and importance.
• Proactive, self-managing, and highly organized.
• Experience attending meetings, taking notes, and tracking follow-ups/action items.
• Strong English proficiency (reading, writing, and speaking with a neutral accent).
• Ability to create boundaries and help protect executive bandwidth.
• Experience working in fast-paced work environments; schedule flexibility to occasionally attend important meetings as needed.

Software Tools and Platforms Experience Required

• Microsoft Teams (Intermediate Level).

Software Tools and Platforms Client Willing to Train

• JIRA (for checking ticket updates and project status).
• Mailchimp
• ClickUp
• Chatwoot
• Company-specific processes and workflows
• Industry-specific terminology (road maintenance, snow plows, weather-related equipment)
• Internal communication protocols and staff relationships

Technical Requirements

• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits

• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay

Schedule and Location

Schedule: 11:00 AM – 3:00 PM EST (with occasional schedule flexibility required)

Location: Remote

Client Industry and Location

Client Industry: Road Maintenance Technology (Snow Plows and Weather-Related Equipment)

Client Location: Canada

Note

Only qualified candidates will be invited to take the assessment and scheduled for an interview.