Executive Assistant to Hotel Leadership & VIP Stays

Accorhotel; Victoria (CA); On-site; USD 38,000 - 47,000; Full time

Job summary

Accor’s Victoria property seeks an experienced Executive Office professional to manage calendars, communications and VIP coordination. You will liaise with hotel leaders and stakeholders, drive follow-through on actions, and coordinate cross-functional initiatives to ensure timely completion.

The role requires strong organizational and communication skills, discretion with sensitive information, and the ability to use Copilot and the Microsoft Office suite to streamline workflows.

Qualifications

• Minimum of 3 years of executive administration experience, preferably within a hotel or fast-paced environment.
• Excellent organizational, written and verbal communication skills.
• Ability to handle confidential and sensitive information with discretion.
• Strong initiative, follow-through and accountability across teams.
• Proficiency in Copilot and Microsoft Office suite.

Responsibilities

• Manage and prioritize the Executive Office's calendar, appointments, meetings, correspondence and competing priorities.
• Act as a key liaison between the Executive Office, hotel leaders and internal and external stakeholders.
• Drive follow-through on action items, commitments and deadlines across hotel departments.
• Coordinate cross-functional initiatives with clear ownership and escalation when needed.
• Utilize Microsoft Copilot to improve efficiency and develop automated workflows.
• Coordinate Executive Committee and leadership meetings, agendas, minutes and action items.
• Draft and coordinate correspondence on behalf of the Executive Office.
• Coordinate VIP stays in partnership with operational teams.
• Serve as a point of contact for Corporate and Ownership VIP stays.
• Own and coordinate the Voice of Guest feedback process.
• Manage gift certificate, donation and community requests.
• Coordinate leadership and colleague events and Executive Office travel.
• Maintain confidential Executive Office records and ensure follow-through.
• Provide general Executive Office administration and support.
• Competitive Salary starting at $60,200.

Skills

Executive administration

Organizational skills

Communication skills

Discretion with confidential info

Stakeholder management

Team collaboration

Attention to detail

Tools

Copilot

Microsoft Outlook

Word

Excel

PowerPoint

Job description

Accor’s Victoria property seeks an experienced Executive Office professional to manage calendars, communications and VIP coordination. You will liaise with hotel leaders and stakeholders, drive follow-through on actions, and coordinate cross-functional initiatives to ensure timely completion.

The role requires strong organizational and communication skills, discretion with sensitive information, and the ability to use Copilot and the Microsoft Office suite to streamline workflows.