Executive Assistant - Strategic Support

Delegate Solutions; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Delegate Solutions is seeking an experienced executive assistant to support a portfolio of client relationships in a fully remote US role. You will work with an Implementer to delegate more effectively, strengthen executive support systems, and keep important work moving.

You will tailor approaches to each client's priorities, identify opportunities to improve delegation and workflows, and ensure tasks are completed on time with high quality.

Qualifications

• 3+ years in executive support, operations, project management, client success or similar.
• Experience supporting executives, business owners, or senior leaders.
• Ability to manage multiple priorities and projects independently.
• Strong problem-solving and ability to move work forward.
• Experience with process improvement and workflow development.
• Excellent written and verbal communication.
• Strong organization and time-management skills.
• Comfort with remote/virtual environments and learning new systems.
• Proficiency with MS 365 and/or Google Workspace.
• Reliable high-speed internet and home-office setup.
• Availability Monday-Friday, 9 AM-5 PM ET.

Responsibilities

• Serve as proactive executive support partner to business owners and executives.
• Lead weekly client calls to review delegated work and priorities.
• Create and maintain client Action Plans translating needs into priorities.
• Coordinate with Implementer to plan, delegate, and track client work.
• Identify pain points and opportunities to improve delegation and workflows.
• Design and improve executive support systems and processes.
• Leverage AI and automation to boost efficiency where appropriate.
• Coordinate projects, deadlines, and recurring workflows.
• Communicate proactively with clients and teammates to prevent issues.
• Execute administrative tasks, research, scheduling, and travel logistics as needed.
• Maintain client documentation, systems, and processes.

Skills

Executive support

Operations

Project coordination

Client success

Business management

Communication skills

Time management

Remote work experience

Tools

Asana

ClickUp

Microsoft 365

Google Workspace

Job description

All positions are 100% remote | Monday-Friday, 9 AM-5 PM ET

We are currently hiring in the US, with the exception of Alaska, California, Colorado, the District of Columbia, Hawaii, Illinois, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Ohio, Oregon, Rhode Island, South Dakota, Washington State, and Puerto Rico.

This role is open only to candidates who are authorized to work in the United States and whose primary work location will be within the United States.

About Delegate Solutions

Delegate Solutions provides Fractional Executive Enablement to entrepreneurs, CEOs, and leadership teams. We combine proactive executive support, thoughtful execution, accountability, and process improvement to help leaders get the right work off their plate and create more capacity for growth.

We are looking for an experienced strategic thinker to join our team and serve as a trusted executive support partner to our clients.

This is a consultative executive support role for senior leaders-not a task-based administrative position. Our executive assistants are proactive thinkers, problem solvers, client partners, and project coordinators who are also highly capable of executing administrative work when needed.

About the Role

As an executive assistant, you will manage a portfolio of client relationships and work alongside an Implementer to help clients delegate more effectively, strengthen their executive support systems, and keep important work moving.

You will get to know each client's business, priorities, challenges, and working style, then proactively identify opportunities to improve how work is delegated, organized, coordinated, and executed.

You won't simply wait for clients to tell you what to do. You'll identify opportunities within their executive support needs, make recommendations, create a plan, coordinate execution, and make sure delegated work gets done.

Key Responsibilities

• Serve as a trusted, proactive executive support partner to business owners and executives.
• Lead weekly client calls to review delegated work, support priorities, upcoming needs, and follow-through.
• Create and maintain client Action Plans and translate executive support needs into clear, actionable priorities.
• Partner with the Implementer to plan, delegate, and coordinate client work.
• Proactively identify pain points, bottlenecks, and opportunities to create greater leverage for the executive.
• Design and improve executive support systems, processes, and workflows that save clients time and reduce unnecessary work.
• Look for opportunities to leverage AI, automation, and technology to improve efficiency.
• Coordinate executive support projects, deadlines, recurring workflows, and delegated priorities.
• Anticipate upcoming needs and proactively recommend ways Delegate can provide greater support.
• Monitor client retainer usage and ensure hours are being used strategically and efficiently.
• Communicate proactively with clients and teammates and address issues before they become problems.Ensure work is completed accurately, on time, and to Delegate's standards.
• Execute administrative and project-based work when appropriate, including calendar and inbox management, scheduling, research, travel logistics, communications, and other executive support.
• Maintain client documentation, systems, and processes.
• Represent Delegate Solutions' brand and values in every client interaction.

What We're Looking For

We are looking for someone who has already demonstrated the ability to operate with judgment, independence, professionalism, and proactive thinking.

Required:

• 3+ years of experience in executive support, operations, project management, client success, business management, or a similar role.
• Experience supporting executives, business owners, or senior leaders.
• Experience managing multiple priorities, projects, or stakeholders.
• Demonstrated ability to identify problems, recommend solutions, and move work forward independently.
• Experience with process improvement, workflow development, project coordination, or operational support.
• Exceptional written and verbal communication skills.
• Strong critical thinking, organization, and time-management skills.
• Ability to confidently communicate with senior-level clients.
• Strong technology aptitude and ability to quickly learn new systems.
• Experience working in a remote/virtual environment.
• Proficiency with Microsoft 365 and/or Google Workspace.
• Reliable high-speed internet and appropriate home-office equipment.
• Availability Monday-Friday, 9 AM-5 PM ET.

Strongly preferred:

• Experience supporting a CEO, founder, entrepreneur, or leadership team.
• Operations or project management experience.
• Experience managing multiple client accounts.
• Experience creating or improving business processes.
• Experience with Asana, ClickUp, or similar project management tools.
• Experience using AI and automation to improve productivity and workflows.