Executive Assistant & Operations Partner

CGK Linens; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Work with CEO and leadership team

Direct impact on execution

Job summary

CGK Linens, a fast-growing remote eCommerce company, seeks an Executive Assistant & Operations Partner to work directly with the CEO. You will capture requests, assign owners, set deadlines, and ensure completion, primarily via Slack.

This role requires superb organizational skills, clear written English, and the ability to manage multiple conversations and tasks across the company. You will own follow-ups, track progress, and provide concise updates to leadership.

Qualifications

• Experience as an Executive Assistant or in a similar support/operations role.
• Experience working with founders, executives, or senior leaders.
• Strong written and verbal English.
• Hands-on Slack daily to manage communication, task follow-ups, and coordination.
• Comfort with following up with department heads, team leaders, and individual contributors.
• Excellent organization and attention to detail across multiple conversations and assignments.
• Ability to monitor Slack, check task status, and follow up throughout the day.
• Adapt to changing priorities and clarify ambiguous requests.
• Sound judgment on what to handle independently vs escalate to the CEO.
• Strong sense of ownership, reliability, and discretion; remote work with minimal supervision.

Responsibilities

• Monitor relevant Slack channels and threads for the CEO’s assignments, unanswered questions, missed action items, and stalled work.
• Capture assignments to anyone across the company and maintain visibility until completion or reprioritization.
• Turn conversations into actionable tasks with clear owners, deadlines, and expected outcomes.
• Clarify incomplete or ambiguous requests with the appropriate people.
• Follow up on behalf of the CEO with department heads, team leaders, and individual team members.
• Check progress before deadlines and follow through on overdue, unanswered, or blocked tasks.
• Maintain accurate task records with links to relevant Slack conversations.
• Keep updates in the appropriate shared channels and threads, respecting confidentiality.
• Identify blockers, gather missing information, and connect people who need to work together.
• Resolve routine operational issues within your remit, including coordinating tool access and practical support.
• Escalate unresolved delays and decisions requiring the CEO’s attention.
• Provide concise Slack summaries of completed work, outstanding commitments, and issues requiring action.
• Confirm that the requested outcome has been delivered and close the loop with stakeholders.
• Suggest practical improvements to reduce missed assignments and communication gaps.

Skills

Executive support

Project coordination

Slack proficiency

Communication

Attention to detail

Tools

Slack

Job description

About the Company:

CGK Linens is a fast-growing, fully remote eCommerce company specializing in high-quality home linens. With a team of 120+ people, we move quickly, prioritize clarity over bureaucracy, and value execution. Our culture is built around ownership, communication, and a deep respect for focused, intentional work.

About the Role:

We’re looking for a highly organized Executive Assistant & Operations Partner to work closely with our CEO and ensure his assignments are addressed, tracked, and completed on time. Our CEO communicates and assigns tasks primarily through Slack, to department heads, team leaders, and individual team members across the company. You’ll capture those requests, clarify ownership and deadlines, and follow up until each task is resolved.

You will spend the majority of your time in Slack

monitoring relevant conversations, checking progress, and making sure nothing gets buried or forgotten. You’ll also take initiative to resolve routine operational issues, connect the right people, and bring the CEO only the issues that require his attention. You should enjoy detailed, ongoing follow-up and feel comfortable communicating with people at every level of the organization.

Full-Time remote

We are looking for an Executive Assistant & Operations Partner, specifically with these requirements:

• Experience as an Executive Assistant or in a similar executive support, project coordination, or operations role.
• Experience working directly with founders, executives, or senior leaders.
• Strong written and verbal English, with the ability to communicate clearly, concisely, and professionally.
• Hands-on experience using Slack daily to manage communication, task follow-ups, and coordination.
• Confidence following up with department heads, team leaders, and individual contributors.
• Excellent organization and attention to detail across multiple conversations and assignments.
• Comfort with spending most of the working day monitoring Slack, checking task status, and following up.
• Ability to process information quickly, clarify ambiguous requests, and adapt when priorities change.
• Sound judgment about what to handle independently and when to involve the CEO.
• A strong sense of ownership, reliability, and discretion.
• Experience working remotely and managing responsibilities without close supervision.

Your responsibility will include (but not limited to):

• Monitor relevant Slack channels and threads for the CEO’s assignments, unanswered questions, missed action items, and stalled work.
• Capture assignments to anyone across the company and maintain visibility until they are completed or explicitly reprioritized.
• Turn conversations into actionable tasks with clear owners, deadlines, and expected outcomes.
• Clarify incomplete or ambiguous requests with the appropriate people.
• Follow up on behalf of the CEO with department heads, team leaders, and individual team members.
• Check progress before deadlines and follow through on overdue, unanswered, or blocked tasks.
• Maintain accurate task records with links to relevant Slack conversations.
• Keep updates in the appropriate shared channels and threads so progress is visible while respecting confidentiality.
• Identify blockers, gather missing information, and connect people who need to work together.
• Resolve routine operational issues within your remit, including coordinating tool access and practical support.
• Escalate unresolved delays, conflicting priorities, and decisions requiring the CEO’s attention.
• Provide concise Slack summaries of completed work, outstanding commitments, and issues requiring action.
• Confirm that the requested outcome has been delivered and close the loop with the relevant people.
• Suggest practical improvements that reduce missed assignments, communication gaps, and unnecessary follow-ups.

Growth Opportunities/Perks:

• Work closely with the CEO and leadership team, with a direct impact on daily execution.
• Own a clear and important function: ensuring the CEO’s assignments receive attention and follow-through.
• Build working relationships across departments and contribute to how the company operates as it grows.
• Help improve task tracking, communication, and coordination processes.
• Take on additional operational responsibilities as you build trust and demonstrate results.
• Work fully remote in an environment that values initiative, clarity, ownership, and dependable execution.

You’re a great fit for this role if…

• You naturally notice unanswered messages, unclear responsibilities, and unfinished work.
• You enjoy staying on top of details and following tasks through to completion.
• You are comfortable following up more than once while remaining respectful and professional.
• You can be firm about commitments without making interactions confrontational.
• You ask useful questions when an update is vague or a deadline is unclear.
• You take initiative to solve everyday problems and recognize when you need a decision from someone else.
• You stay composed when priorities change and help others understand the next step.
• You find satisfaction in the daily work of keeping tasks organized, visible, and moving forward.

Our hiring process is made up of four parts: a questionnaire, a video submission, and two one-on-one interviews. Please be prepared to dedicate time to each stage.

Thank you for taking the time to consider this position. We look forward to hearing from you!