Executive Assistant- Intelligent Foundations and Experiences

Capital One; Cambridge (MA); On-site; USD 95,000 - 108,000; Full time

Job summary

Capital One in Cambridge, MA seeks an experienced Executive Assistant who is detail oriented, innovative, and confident. You will serve as a gatekeeper and central point of contact for the executive, managing daily calendars and coordinating meetings, travel, and events with discretion.

The ideal candidate has at least three years of administrative experience, proficiency in Microsoft Office Suite or Google Workspace, and excellent written and verbal communication.

Qualifications

• At least 3 years of Administrative experience.
• Experience using Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Suite.
• Ability to handle confidential materials with discretion.
• Strong communication and organizational skills.

Responsibilities

• Provide exceptional administrative support for the executive as gatekeeper and central contact.
• Manage daily calendars and adjust schedules for last-minute changes.
• Arrange meetings and team events, reserve rooms, catering, A/V, and related services.
• Answer incoming calls and take detailed messages for effective executive responses.
• Organize travel arrangements and create expense reports.
• Mentor others and maintain high levels of customer service across the organization.
• Manage multiple projects and autonomously provide solutions to novel issues.

Skills

Discretion with confidential materials

Multitasking

Strong communication

Problem solving

Time management

Collaboration

Executive support

Education

High School Diploma or GED

Bachelor’s Degree

Tools

Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)

Google Workspace

Job description

Capital One is looking for a detail oriented, innovative, and confident experienced Executive Assistant. You will frequently find yourself in the center of everything that pertains to the Executive and their team. This position is extremely pivotal to the success of a well-run, efficient organization. The ability to adapt to constantly changing demands, take on new and unfamiliar tasks, and work collaboratively with other administrative professionals is critical. You have an ability to create and reinforce Capital One’s corporate culture of “excellence” and “do the right thing” by demonstrating personal integrity, earning and respecting the trust of associates and communicating openly.

What we’re looking for in an ideal candidate:

• You bring the highest level of integrity, honesty, and accountability in all that you do, every single day.
• You are a collaborative self-starter who excels at multitasking and thrives in a fast-paced environment. You have extensive experience in handling confidential and sensitive materials with discretion.
• You believe that communication is key to Capital One’s success. You have strong communication and organizational skills (written and verbal).
• You have excellent problem-solving and time management skills.
• You are flexible and able to adapt to constantly changing demands. You demonstrate capability to take on new and unfamiliar tasks, and can prioritize workload proactively and expeditiously.
• You are highly motivated, energetic, extremely personable and comfortable working closely with executive management.

Responsibilities:

• You’ll provide an exceptional standard of support for the executive by serving as not only a gatekeeper, but additionally as the central point of contact.
• You'll manage daily calendars, demonstrating flexibility and problem-solving abilities to adjust or prioritize schedules based on last-minute changes.
• You’ll arrange meetings and team events by creating and sending invitations as directed; in addition to reserving meeting rooms, organizing for catering, audio/video, and other essential services as needed.
• You’ll answer incoming calls and provide support as required by taking detailed messages that allow the executive to respond effectively.
• You'll organize travel arrangements and create expense reports for the executive using Capital One systems
• You’ll serve as a role model for all other administrative professionals by mentoring others and maintaining the highest levels of customer service externally and internally across the entire organization.
• You’ll manage multiple projects, taking on new responsibilities, autonomously provide solutions and assistance, and handle novel issues.

At Capital One you will find an environment that inspires a can-do-anything spirit with a multitude of supportive resources. Better still, you will find managers who encourage you to be your best in all areas of your life. If you are ready to create an administrative role that satisfies your professional goals while balancing your personal interests, then Capital One is eager to talk to you.

Basic Qualifications:

• High School Diploma, GED or equivalent certification
• At least 3 years of Administrative experience
• At least 3 years of experience in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Suite

Preferred Qualifications:

• Bachelor’s Degree
• At least 7+ years of experience as an Executive Assistant or Administrative Assistant in a fast-paced environment
• At least 3+ years of calendar management supporting executives
• At least 3+ years of meeting and event planning experience
• Experience setting up video conference and Zoom/Skype technology for meeting users
• Experience planning ahead and managing time effectively
• Excellent written and verbal communications
• Excellent organizational skills
• Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

• Sales Territory: $86,000 - $98,200 for Executive Assistant
• Cambridge, MA: $94,700 - $108,000 for Executive Assistant
• McLean, VA: $94,700 - $108,000 for Executive Assistant
• New York, NY: $103,300 - $117,900 for Executive Assistant
• Richmond, VA: $86,000 - $98,200 for Executive Assistant
• Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).