Executive Assistant- Intelligent Foundations and Experiences

Capital One; San Jose (CA); On-site; USD 90,000 - 110,000; Full time

Job summary

Capital One in the United States is seeking an experienced Executive Assistant to support an executive and their team. The role centers on maintaining calendars, coordinating meetings and travel, and ensuring smooth daily operations in a fast-paced corporate environment.

The ideal candidate has 7+ years of EA experience, strong calendar management, meeting planning, and the ability to mentor peers. A Bachelor's Degree is preferred and familiarity with Zoom/Video conferencing is valued.

Qualifications

• High School Diploma, GED or equivalent certification.
• At least 3 years of Administrative experience.
• At least 3 years of experience in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Suite.
• Bachelor's Degree preferred.
• 7+ years of experience as an Executive Assistant in a fast-paced environment.
• 3+ years of calendar management supporting executives.
• 3+ years of meeting and event planning experience.
• Experience setting up video conference and Zoom/Skype technology.

Responsibilities

• Provide exceptional support for the executive, acting as gatekeeper and central contact.
• Manage daily calendars with flexibility for last-minute changes.
• Arrange meetings and events, reserve rooms, coordinate catering and A/V needs.
• Answer calls and take detailed messages for effective response.
• Organize travel and create expense reports using Capital One systems.
• Mentor other administrative staff and uphold high customer service standards.
• Manage multiple projects and proactively provide solutions.

Skills

Calendar management

Meeting planning

Executive support

Microsoft Office

Google Suite

Communication

Time management

Travel arrangements

Education

Bachelor's Degree

Tools

Microsoft Office

Google Suite

Job description

Executive Assistant- Intelligent Foundations and Experiences

If you are someone looking to work in a high-energy, collaborative, professional environment with an evolving culture as a result of continuous growth, then Capital One might be for you! Capital One is looking for a detail oriented, innovative, and confident experienced Executive Assistant. You will frequently find yourself in the center of everything that pertains to the Executive and their team. This position is extremely pivotal to the success of a well-run, efficient organization. The ability to adapt to constantly changing demands, take on new and unfamiliar tasks, and work collaboratively with other administrative professionals is critical. You have an ability to create and reinforce Capital One's corporate culture of "excellence" and "do the right thing" by demonstrating personal integrity, earning and respecting the trust of associates and communicating openly. As such, the ideal candidate for this highly visible and influential role will promote the value of trust throughout the organization, consistently keep commitments, and employ exceptional follow-through. You demonstrate personal integrity, and earn the trust of fellow associates by communicating openly.

Responsibilities

• You'll provide an exceptional standard of support for the executive by serving as not only a gatekeeper, but additionally as the central point of contact.
• You'll manage daily calendars, demonstrating flexibility and problem-solving abilities to adjust or prioritize schedules based on last-minute changes.
• You'll arrange meetings and team events by creating and sending invitations as directed; in addition to reserving meeting rooms, organizing for catering, audio/video, and other essential services as needed.
• You'll answer incoming calls and provide support as required by taking detailed messages that allow the executive to respond effectively.
• You'll organize travel arrangements and create expense reports for the executive using Capital One systems.
• You'll serve as a role model for all other administrative professionals by mentoring others and maintaining the highest levels of customer service externally and internally across the entire organization.
• You'll manage multiple projects, taking on new responsibilities, autonomously provide solutions and assistance, and handle novel issues.

Basic Qualifications

• High School Diploma, GED or equivalent certification
• At least 3 years of Administrative experience
• At least 3 years of experience in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Suite

Preferred Qualifications

• Bachelor's Degree
• At least 7+ years of experience as an Executive Assistant or Administrative Assistant in a fast-paced environment
• At least 3+ years of calendar management supporting executives
• At least 3+ years of meeting and event planning experience
• Experience setting up video conference and Zoom/Skype technology for meeting users
• Experience planning ahead and managing time effectively
• Excellent written and verbal communications
• Excellent organizational skills

At Capital One will not sponsor a new applicant for employment authorization for this position.

Salary

• Sales Territory: $86,000 - $98,200 for Executive Assistant
• Cambridge, MA: $94,700 - $108,000 for Executive Assistant
• McLean, VA: $94,700 - $108,000 for Executive Assistant
• New York, NY: $103,300 - $117,900 for Executive Assistant
• Richmond, VA: $86,000 - $98,200 for Executive Assistant

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

Equal Opportunity Statement

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Drug-Free Workplace

Capital One promotes a drug-free workplace.

Criminal Background

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Accommodation

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Contact & Support

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].

Disclaimer

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Corporate Information

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.