Executive Assistant II (US)

TD Bank; Mount Laurel Township (NJ); On-site; USD 50,000 - 76,000; Full time

Job summary

TD Bank in Mount Laurel, New Jersey seeks an experienced administrative professional to provide dedicated executive support to senior leaders. You will manage calendars, travel, expenses, and confidential documents, coordinating internal and external communications.

The ideal candidate will have post-secondary education and 3+ years in demanding admin roles, with strong attention to detail, discretion, and the ability to multi-task across sensitive projects.

Qualifications

• Post-Secondary education.
• 3+ years of experience in an administrative support role.

Responsibilities

• Provides a high level of administrative support ensuring quality service and professionalism at every interaction.
• Acts as the point of contact among executives, employees, clients and other external partners.
• Manages executives' schedules by planning and scheduling meetings, conferences, teleconferences, and travel.
• Manages expenses and prepare weekly, monthly or quarterly reports.
• Formats information for internal and external communication - memos, emails, presentations, reports
• Takes minutes during meetings and screens and directs phone calls.

Education

Post-Secondary education

Job description

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$36.54 - $54.81 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Administration Job Description:

Depth & Scope:

Reports to a TDBG Senior Vice President (SVP) and provides dedicated executive administrative support

Fully qualified administrative support performs multiple tasks and/or works on a diverse range of tasks of medium complexity

Takes a broad perspective to identify and resolve issues that are atypical, infrequent or not covered by stated processes

Typically has interaction with internal customers / partners, may interact with external partners

Focus of work is on the completion of day to day, weekly and/ or monthly processes or activities; may include longer term routine activities

Has autonomy and some discretion to make decisions within well-defined parameters

Role may also be involved with the administration of sensitive and/or confidential material requiring discretion

Requires proficiency gained through job related training to perform a range of duties, and has working level knowledge of the business unit / operational functions as well as regulatory issues/requirements for jurisdictions

Education & Experience:

• Post-Secondary education
• 3+ years of experience

Customer Accountabilities:

• Provides a high level of administrative support ensuring quality service and professionalism at every interaction
• Acts as the point of contact among executives, employees, clients and other external partners
• Manages information flow in a timely and accurate manner
• Maintains executives' schedules by planning and scheduling meetings, conferences, teleconferences, and travel
• Manages expenses and prepare weekly, monthly or quarterly reports
• Formats information for internal and external communication - memos, emails, presentations, reports
• Takes minutes during meetings
• Screens and directs phone calls and distributes correspondence
• Supports broader team may manage office supply inventory, equipment, and other processes as required

Shareholder Accountabilities:

• Prioritizes and manages own workload to meet SLA requirements for service and productivity
• Consistently exercises discretion in managing correspondence
• Understands and applies operating policies and procedures
• Ensures documentation that is prepared / completed is accurate and properly reflects business intentions and is consistent with relevant rules / regulations
• Escalates non-standard or high-risk activities as necessary
• Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency
• Ensures necessary due diligence to support the accuracy of all activities
• Is knowledgeable of and comply with Bank Code of Conduct

Employee/Team Accountabilities:

• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest
• Supports the team by continuously enhancing knowledge / expertise in own area and participates in knowledge transfer within the team and business unit
• Participates in personal performance management and development activities, including cross training within own team
• Keeps others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contributes to a fair, positive and equitable environment that supports a diverse workforce
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Physical Requirements:

• Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
• Domestic Travel - Occasional
• International Travel - Never
• Performing sedentary work - Continuous
• Performing multiple tasks - Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds - Occasional
• Sitting - Continuous
• Standing - Occasional
• Walking - Occasional
• Moving safely in confined spaces - Occasional
• Lifting/Carrying (under 25 lbs.) - Occasional
• Lifting/Carrying (over 25 lbs.) - Never