Executive Assistant I - Council

City of Cleveland; Cleveland (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive medical

Dental

Vision

Prescription medical

Life insurance

Job summary

The City of Cleveland is seeking an Executive Assistant for Ward 1 to provide comprehensive administrative and constituent support to the Ward 1 Councilmember. This role manages schedules, coordinates meetings, and serves as the main liaison with residents, City departments, and community partners.

The position requires strong organization, discretion, and grant research capabilities, with periodic work at Cleveland City Hall and a driver’s license.

Qualifications

• Bachelor's degree in a related field.
• Four years of full-time experience in office administration or executive support.
• Advanced proficiency with Microsoft Office and calendar tools.
• Strong organizational, written, and verbal communication skills.
• Ability to handle confidential information with discretion.
• Valid State of Ohio Driver's License; grant research knowledge desirable.

Responsibilities

• Manage the Councilmember's daily schedule and office operations.
• Serve as primary contact for Ward 1 residents; document concerns.
• Maintain relationships with residents, organizations, businesses, and stakeholders.
• Coordinate Ward 1 meetings; prepare materials and take notes.
• Communicate with City departments on constituent concerns.
• Research issues and assist with letters, reports, and presentations.
• Assist with grant research and writing for Ward 1 programs.
• Track assignments and deadlines; maintain records.
• Handle confidential matters with professionalism and discretion.
• Perform other duties as assigned by the Councilmember.

Skills

Microsoft Office proficiency

Strong organizational skills

Effective written and verbal iletişim

Ability to prioritize multiple tasks

Discretion with confidential matters

Stakeholder engagement

Education

Bachelor's degree in Business Administration or Public Administration

Tools

Microsoft Office

Electronic calendars

File-management systems

Job description

Executive Assistant - Ward 1

Work Location: Ward 1, with periodic work at Cleveland City Hall as required

Reports To: Ward 1 Councilmember

Description

The Executive Assistant provides administrative, operational, constituent, research, and office support to the Ward 1 Councilmember. The position assists with the daily operation of the Council office and serves as a key point of contact between the Councilmember, Ward 1 residents, City departments, community organizations, businesses, and other neighborhood stakeholders. The Executive Assistant is expected to work independently, manage multiple priorities, provide responsive constituent service, and support the Councilmember's work throughout Ward 1.

Examples of Duties

Duties & Responsibilities

• Manage the Councilmember's daily schedule and office operations, including appointments, meetings, telephone calls, correspondence, mail, records, office supplies, travel arrangements, expense reports, and other administrative matters.
• Serve as a primary contact for Ward 1 residents by responding to calls, emails, and requests for assistance; documenting constituent concerns; referring issues to the appropriate City department or agency; and following up on matters as needed.
• Work directly within Ward 1 to maintain relationships with residents, block clubs, community organizations, businesses, and neighborhood stakeholders and keep the Councilmember informed of concerns and issues affecting the Ward.
• Coordinate and attend Ward 1 meetings, community events, and neighborhood activities, including scheduling locations, preparing meeting materials, communicating with participants, taking notes when needed, and following up on action items.
• Communicate and coordinate with City departments and outside agencies regarding constituent concerns involving City services, neighborhood conditions, community projects, and other Ward-related matters.
• Research issues affecting Ward 1 and gather information requested by the Councilmember and assist with preparing letters, memoranda, reports, presentations, meeting materials, and other correspondence.
• Research grant and funding opportunities that may support Ward 1 programs, neighborhood projects, or community initiatives, and assist with grant writing, applications, supporting documentation, deadlines, and required follow-up.
• Assist with Ward 1 projects and initiatives by coordinating with residents, City departments, community organizations, and other partners; maintaining project information; and tracking assignments and deadlines.
• Maintain organized electronic and physical records for constituent matters, correspondence, projects, meetings, financial documentation, and other Council office business.
• Handle confidential and sensitive matters involving constituents, personnel, finances, and Council business with professionalism, discretion, and sound judgment.
• Perform other related duties as assigned by the Councilmember

Minimum Qualifications

• Bachelor's degree from an accredited four-year college or university in Business Administration, Public Administration, or a closely related field.
• Four years of full-time paid experience in office administration, executive administrative support, or a related administrative role in government or private industry. Equivalent combinations of education, training, and experience may be considered.
• Advanced proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook, as well as electronic calendars and file-management systems.
• Strong organizational, written, verbal, interpersonal, and customer-service skills.
• Ability to independently prioritize and coordinate multiple assignments, projects, and deadlines.
• Ability to handle confidential and sensitive information with discretion.
• Valid State of Ohio Driver's License.
• Knowledge of grant research and grant writing.
• Knowledge of municipal government, community engagement, constituent services, or public policy preferred

Supplemental Information

Work Location & Schedule This position requires regular work within Ward 1, including direct interaction with Ward 1 residents, businesses, community organizations, block clubs, and neighborhood groups. The Executive Assistant will also be required to work periodically at Cleveland City Hall for meetings, administrative responsibilities, training, and other Council business. Attendance at evening community meetings, neighborhood events, or other activities may be required based on the needs of the Councilmember and Ward 1

The City of Cleveland makes available a variety of benefit options depending upon your employment status and any applicable union membership.

• comprehensive medical
• dental
• vision
• prescription medical
• life insurance

Specific information regarding benefit eligibility will be discussed and reviewed at the time of hire.