Executive Assistant - APAC

UMAI Consultancy; United States; On-site; USD 66,000 - 98,000; Full time

Benefits offered by this job

Annual company offsite

Learning & development stipend

Social travel stipend

Co-working stipend

Growth paths

Job summary

ElevenLabs is seeking an executive assistant to support senior leadership in a high-trust, fast-paced environment. You will manage calendars, coordinate across time zones, handle confidential matters, and collaborate with cross-functional partners to ensure smooth operations.

You will build scalable processes, seek automation opportunities, and travel globally as needed (approximately 40%). Fluent English is required; additional language skills are a plus.

Qualifications

• Proven experience supporting senior leaders in a fast-moving environment.
• Strong organizational skills with ability to juggle priorities and stakeholders.
• Excellent written and verbal communication; ability to engage with executives, partners, vendors and guests.
• High emotional intelligence and discretion handling sensitive information.
• Ability to flex between high-priority leadership support and broader operational needs.
• Personable, relationship-builder with cross-functional collaboration mindset.
• Comfort with tooling/automation; familiarity with AI tools (e.g., Claude, ChatGPT).
• Willingness to travel globally (~40%).
• Language: Fluent in English (written and spoken); Mandarin/Korean/Japanese a plus.

Responsibilities

• Manage complex, fast-moving calendars and scheduling across multiple time zones and geographies.
• Handle sensitive matters with discretion; act as a trusted partner in professional contexts.
• Coordinate with internal teams, external partners, and senior leaders.
• Collaborate with other EAs to align schedules and maintain cross-functional coordination.
• Anticipate needs, manage follow-ups, flag conflicts, and keep key people aligned.
• Build processes and systems that scale with a fast-growing AI company.
• Identify opportunities to automate and streamline repetitive work using AI tools.

Skills

Calendar management

Time-zone coordination

Discretion

Written & verbal communication

Automation mindset

Travel readiness

English fluency

Additional language bonus (Mandarin/KR

Job description

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.

We Have Expanded From Voice Into Three Main Platforms

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you.
• AI first: We use AI to move faster with higher-quality results. We do this across the whole company-from engineering to growth to operations.
• Excellence everywhere: Everything we do should match the quality of our AI models.
• Global team: We prioritize your talent, not your location.

What we offer

• Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible.
• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
• Co-working: If you're not located near one of our main hubs, we offer a monthly co-working stipend.

About The Role

ElevenLabs moves fast - and behind every high-performing leader is someone who makes sure nothing slips. This is a high-trust, hands-on role for someone who thrives in dynamic environments, holds themselves to a high standard, and takes genuine pride in making their lead's life easier - down to the small, considered details that others overlook.

You'll be the operational backbone for senior leadership - managing calendars, coordinating across time zones, handling logistics, and owning the day-to-day administrative tasks that let leadership focus on what matters most.

In This Role, You Will

• Manage complex, fast-moving calendars and provide scheduling and coordination support across multiple time zones and geographies
• Handle sensitive and confidential matters with discretion, acting as a trusted partner in both professional and operational contexts
• Coordinate seamlessly with internal stakeholders across teams, as well as external partners and senior leaders
• Work closely with other EAs across the organisation to align schedules, share context, and keep cross-functional coordination running smoothly
• Anticipate needs before they arise: managing follow-ups, flagging conflicts, and keeping the right people aligned
• Build structure, processes, and systems that scale with a fast-growing AI company
• Identify opportunities to automate and streamline repetitive work, using AI tools and productivity tooling to improve quality and speed

Requirements

• Proven experience supporting senior leaders and their broader teams in a fast-moving environment, including coordinating with other EAs across the organisation
• Strong organisational skills with the ability to manage competing priorities, shifting timelines, and multiple stakeholders
• Exceptional written and verbal communication skills, with the ability to communicate effectively with a wide range of stakeholders, from senior executives and partners to vendors and office guests
• High emotional intelligence and discretion - trusted with sensitive information
• Comfortable supporting not just an individual but a wider team at times - able to flex between high-priority senior leadership support and broader operational needs as the situation demands
• Personable and easy to work with - someone who builds genuine relationships across the organisation and is trusted by the people around them
• A natural reflex to reach for tooling and automation; fluency with AI tools such as Claude or ChatGPT and quick to adopt new systems
• High personal standards - the kind of person who cares about the quality of their output and holds the bar
• A valid passport and willingness to travel globally ~40% of the time
• Language requirement: Fluent in English (written and spoken). Proficiency in Mandarin, Korean, or Japanese is a plus.

Location

This role is based in Singapore or Sydney.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.