Executive Assistant

Mapfre; Webster (MA); On-site; USD 68,000 - 80,000; Full time

Job summary

Mapfre, a global insurance leader with a strong local presence, seeks an experienced Executive Assistant to provide comprehensive support to senior executives and board members in Worcester, MA.

You will manage meetings, travel, confidential files, and cross‑functional communication, while coordinating events and special projects. A Bachelor's degree and MS Office proficiency are required, with bilingual Spanish/English a plus.

Qualifications

• Bachelor's degree or professional level knowledge or equivalent related experience.
• 2-4 years of experience or Associates plus 4-6 years of experience.
• Diplomacy and ability to maintain confidentiality are essential.
• Bilingual Spanish/English skills are a plus.

Responsibilities

• Schedule meetings, appointments, and travel arrangements efficiently and communicate changes.
• Maintain timely, clear, professional communication between executives, team members, and external stakeholders.
• Prepare, organize, and store confidential material.
• Respond to inquiries and direct to appropriate internal/external contacts.
• Provide coverage for other executive assistants as needed.
• Assist with onsite and offsite events and special projects.

Skills

Bachelor's degree or higher

MS Office proficiency

confidentiality & discretion

bilingual Spanish/English (nice toHave

Education

Bachelor's degree or equivalent

Associates degree + 4-6 years

Tools

MS Office

Job description

Provides the full range of administrative support to assigned senior level executives including members of the Board of Directors, Management Committee and departments as required. Independently manages and executes a variety of special projects in support of executive priorities and organizational objectives. Acts as a communications liaison representing the executive's office to all levels of employees internally and externally, handling highly sensitive, confidential, and/or complex matters. May additionally provide administrative support to other managers and staff.

Responsibilities

• Ensure all meetings, appointments, and travel arrangements are scheduled efficiently and changes are communicated promptly. Makes recommendations proactively.
• Maintains timely, clear and professional communication between executives, internal team members and any external stakeholders.
• Assists in preparing, organizing, and storing confidential material.
• Acts as a resource to internal and external personnel at all levels, responding to or directing inquiries as appropriate.
• Investigates and resolves questions regarding a range of sensitive, confidential, and/or complex departmental matter s. This may also include managing executive level mail, emails and assigned work.
• Provide coverage for other executive assistants as needed.
• Assists with and leads as needed onsite and offsite events.
• Assumes additional responsibilities, complete special projects and support functions as requested.
• Management has identified this position to require essential personnel. In the case of severe weather or other emergency situations, specific key individuals who are in this position may be required to report to work, regardless of the company being closed.
• Assume additional responsibilities as requested.

Qualifications

• Bachelor's Degree or professional level of knowledge in a specialized field, or equivalent, related experience.
• 2 - 4 years - or Associates Degree equivalent plus 4 - 6 years.
• A Bachelor’s degree is highly desirable.
• Expert knowledge of administrative procedures, guidelines and policies.
• Excellent interpersonal, written and oral communication, and organizational skills required for internal and external communication at all levels.
• Thorough knowledge of and proficiency with MS Office suite of applications to develop presentations, analyses and communications.
• Demonstrated experience successfully adapting in a fast-paced environment required.
• Diplomacy and ability to maintain confidentiality are essential. Bilingual (Spanish/English) skills are a plus.

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Why Mapfre?

As a global insurance leader with a strong local presence, we offer more than a job — we provide a purpose-driven career where your growth, well-being, and impact truly matter.

Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.

Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.

Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.

Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.

Pay Philosophy: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.

Salary Range: $68,000 - $80,000

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at [e-mail].

We are proud to be an equal opportunity employer.

Nearest Major Market: Worcester
Job Segment: Strategic Planning, Administrative Assistant, Executive Assistant, Secretary, Recruiting, Strategy, Administrative, Human Resources