Executive Assistant

Riverview Bank; Vancouver (WA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Healthcare benefits

401K plan

Short term & long term disability

Life insurance

Vacation & sick time

Educational assistance

Several holidays

Job summary

Riverview Bank’s Riverview Trust Company seeks an experienced administrative professional to support executives and trust officers. You will manage schedules, prepare meetings, handle confidential correspondence, and coordinate trust-related documentation while ensuring exceptional client service.

The role emphasizes discretion, accuracy, and collaboration across departments to drive efficient operations and client satisfaction.

Qualifications

• Core knowledge of executive administrative support and office operations in financial services.
• Strong communication, accuracy, and confidentiality in client interactions.
• Experience with trust administration or fiduciary services is preferred.
• Ability to manage complex calendars and coordinate meetings and materials.
• Demonstrated professionalism and discretion in handling sensitive information.

Responsibilities

• Provide executive-level administrative support to Trust Company leadership, including calendar management and meeting coordination.
• Coordinate meetings, client appointments, materials, audit scheduling, and vendor coordination.
• Prepare and maintain confidential records, client materials, and account-related follow-up.
• Act as a professional contact for clients, beneficiaries, attorneys, and internal partners to ensure high-quality service.
• Support trust administration activities and assist with client meeting preparation and documentation.

Skills

Communication

Organization

Problem-Solving

Professionalism

Collaboration

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

PowerPoint

Scheduling systems

Job description

You will work with one of the kindest and most authentic groups of people ever

You are an essential part of our team where every person is seen, heard, and valued

We live our mission, vision, and values

You will be given the tools to succeed; it’s going to be exciting

It’s an inspiring time to join Riverview Trust Company

We look forward to meeting you

Job Summary

Under the direct supervision of the Trust Company executive leadership team, this position provides high-level administrative, client service, and operational support for Riverview Trust Company. The role supports executives, trust officers, and team members through strategic scheduling, confidential correspondence, meeting preparation, recordkeeping, project coordination, and follow-up related to trust administration, fiduciary services, client relationships, and department operations.

The salary for this role will be between $65,000 and $80,000. The specific salary offered will depend on several factors including but not limited to applicant’s skills and prior relevant experience. Hired candidate may be eligible for healthcare benefits, 401K plan, short term & long term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards

Job Functions

• Provides executive-level administrative support to Trust Company leadership, including calendar management, meeting coordination, correspondence, document preparation, filing, and follow-up.
• Coordinates Trust Company meetings, client appointments, committee materials, audit and examination scheduling, corporate reporting, licensing renewals, vendor coordination, and special projects.
• Prepares, organizes, and maintains highly confidential and sensitive information, including corporate records, client materials, trust administration documents, correspondence, and account-related follow-up.
• Serves as a professional point of contact for clients, beneficiaries, attorneys, accountants, advisors, vendors, board members, and internal partners, ensuring timely communication and a high-quality client experience.
• Supports trust administration activities by assisting with client meeting preparation, routing mail and communications, tracking referrals and new business, assembling materials, and coordinating account-related documentation.
• Identifies opportunities to improve office practices, workflows, tracking tools, and communication processes while following Riverview Trust Company and applicable Riverview Bank policies and procedures.

Typical Experience/Education

4+ years of administrative, executive support, banking, financial services, trust, wealth management, or related experience preferred.

High School diploma or GED required; additional coursework or experience in business, banking, finance, trust administration, fiduciary services, or office administration preferred.

Relationships

• Frequent contact with Trust Company executives, trust officers, wealth management team members, and operations partners to manage schedules, client needs, projects, reporting, and follow-up.
• Professional and courteous interaction with clients, beneficiaries, prospects, attorneys, accountants, advisors, vendors, and community partners.
• May interact with members of the Trust Company or Bank Board and must represent the department with discretion, accuracy, and professionalism.
• Partners with internal departments, including operations, compliance, marketing, finance, and retail banking, to support Trust Company initiatives, reporting, client events, and service delivery.
• Demonstrates an advisory, proactive, and service-focused mindset by anticipating needs, protecting confidentiality, and helping the team find better ways to support clients and each other.

Knowledge, Skills, and Abilities

Core Knowledge & Tools: Working knowledge of executive administrative support, office operations, client service, and financial services environments. Familiarity with trust administration, fiduciary services, wealth management, account paperwork, corporate records, and regulatory expectations is preferred. Skilled in Microsoft Word, Excel, Outlook, PowerPoint, scheduling systems, and department-specific tools.

Communication: Drafts, edits, and proofreads correspondence, meeting materials, reports, presentations, client communications, and internal updates with accuracy, professionalism, and confidentiality. Communicates clearly with executives, trust officers, clients, advisors, and internal partners.

Organization & Accuracy: Manages complex calendars, competing priorities, client meeting logistics, project deadlines, records, files, mail routing, expense reporting, and follow-up items with strong attention to detail and minimal supervision.

Problem-Solving: Anticipates needs, identifies gaps, resolves non-routine administrative or client service issues, and recommends practical workflow improvements. Uses sound judgment when handling sensitive, confidential, or time-sensitive matters.

Professionalism: Demonstrates discretion, integrity, service excellence, and care in every interaction. Maintains confidentiality of client, fiduciary, corporate, and employee information and represents Riverview Trust Company in a professional and trustworthy manner.

Collaboration & Guidance: Works closely with trust officers, executives, operations partners, and cross-functional teams to support seamless service delivery. May provide informal guidance, backup support, or process assistance to other administrative team members.

Technology & Innovation

• Demonstrated curiosity and adaptability in leveraging evolving digital tools and artificial intelligence (AI) to enhance administrative efficiency, reporting accuracy, client service, workflow tracking, and decision support.
• Willingness to continuously learn and responsibly apply emerging technologies in alignment with confidentiality, fiduciary, regulatory, and ethical standards.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to effectively communicate via phone/video, messaging, and email. The employee is required to use computer and office equipment such as a computer, printer, copier, as well as computer software such as Microsoft Office. You may also frequently be required to occupy a workstation for long periods of time.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

Riverview Bank does not accept unsolicited resumes from any third party staffing agencies and/or search firms for any job postings.

Third parties are not authorized to submit profiles, applications, or resumes to this site or to any Riverview Bank employee. Any such submissions, Riverview Bank will not be responsible for any fees related to unsolicited resume submissions without written consent from the Talent Acquisition Team. Including, but not limited to the candidate hired for a position.