Executive Assistant

MetLif; Tampa (FL); Hybrid; USD 54,000 - 78,000; Full time

Job summary

MetLife’s Global Technology team seeks an Executive Assistant to provide high-level administrative support to the Senior Vice President, Finance & Risk Management Technology and other leaders. The role requires exceptional organizational skills, reliability, and discretion to handle confidential information.

Hybrid in-office work with strong calendar, travel, and presentation duties in a fast-paced environment.

Qualifications

• Must be commutable distance to Tampa FL ONLY.
• 10+ years of related experience.
• Strong PC skills, including high proficiency in Microsoft Office Suite: Outlook, PowerPoint, Word, Excel, WebEx and internet skills.
• Extremely organized and detail oriented.
• Exceptional customer service capabilities. Demonstrated ability to work to a high-quality standard.
• Outstanding attention to detail with good follow-up skills, proactive, stays ahead of requests.
• Excellent organizational and time management skills; Calendar/schedule management.
• Well-developed written, communication and inter-personal skills; demonstrating an ease with interacting professionally – at senior levels - within and across functional teams.
• Must be able to multi-task with a keen eye to detail and handle heavy flow of incoming and outgoing requests for meetings or information.
• Self-starter: ability to independently anticipate needs, look ahead, plan for contingencies, manage concurrent tasks, prioritize tasks and follow-up; Ability to recognize opportunities to improve and stream-line processes.
• Discretion in handling confidential materials/information.
• In order to post for this position, you need the proper work authorization to work in the country where the position is located and not require relocation assistance.

Responsibilities

• Manage Microsoft Outlook calendar, inbox, and address books
• Schedule and coordinate meetings/conference calls; prepare related materials/correspondence; print materials
• Manage travel, calendar management, expense reporting, catering, meeting/town hall logistics, organizational charts, and distribution lists
• Handle confidential/sensitive information
• Arrange and coordinate complex travel itineraries
• Assist in the preparation and/or coordination of presentations, reports and spreadsheets by preparing and editing text, slides and other materials
• Assist with supply ordering, moves, facilities requests, security requests, etc.
• Process expense reports and vendor invoices for reimbursement/payments and reconciliation
• Interface with the team and clients at all levels of the organization, both within and outside of the company
• Maintains documents and records following administrative policies

Skills

Excellent organizational skills

Strong communication skills

Attention to detail

Multitasking

Discretion

Proactive

Customer service

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Outlook

PowerPoint

Excel

Word

WebEx

Job description

When you join MetLife’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments. In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.

The Opportunity

The Executive Assistant is responsible for providing a high level of administrative support to the Senior Vice President, Finance & Risk Management Technology as well as providing assistance to other leadership roles within the organization. This position requires excellent organizational skills, attention to detail, flexibility and the ability to prioritize workload and multi-task in an environment that requires frequent change. This individual must be able to work independently with minimal supervision and demonstrate excellent interpersonal and communication skills, both verbal and written. The individual is expected to maintain confidentiality and exhibit a high level of discretion and professionalism.

Key Responsibilities

Administrative Responsibilities:

• Manage Microsoft Outlook calendar, inbox, and address books
• Schedule and coordinate meetings/conference calls; prepare related materials/correspondence; print materials
• Manage travel, calendar management, expense reporting, catering, meeting/town hall logistics, organizational charts, and distribution lists
• Handle confidential/sensitive information
• Arrange and coordinate complex travel itineraries
• Assist in the preparation and/or coordination of presentations, reports and spreadsheets by preparing and editing text, slides and other materials
• Assist with supply ordering, moves, facilities requests, security requests, etc.
• Process expense reports and vendor invoices for reimbursement/payments and reconciliation
• Interface with the team and clients at all levels of the organization, both within and outside of the company
• Maintains documents and records following administrative policies

Required Qualifications

• Must be commutable distance to Tampa FL ONLY
• 10+ years of related experience.
• Strong PC skills, including high proficiency in Microsoft Office Suite: Outlook, PowerPoint, Word, Excel, WebEx and internet skills.
• Extremely organized and detail oriented.
• Exceptional customer service capabilities. Demonstrated ability to work to a high-quality standard.
• Outstanding attention to detail with good follow-up skills, proactive, stays ahead of requests.
• Excellent organizational and time management skills; Calendar/schedule management.
• Well-developed written, communication and inter-personal skills; demonstrating an ease with interacting professionally – at senior levels - within and across functional teams.
• Must be able to multi-task with a keen eye to detail and handle heavy flow of incoming and outgoing requests for meetings or information.
• Self-starter: ability to independently anticipate needs, look ahead, plan for contingencies, manage concurrent tasks, prioritize tasks and follow-up; Ability to recognize opportunities to improve and stream-line processes.
• Discretion in handling confidential materials/information.
• In order to post for this position, you need the proper work authorization to work in the country where the position is located and not require relocation assistance.

Preferred Qualifications

• Experience supporting multiple senior executives
• Advanced calendar strategy and executive time optimization capabilities
• Experience preparing executive-level presentations, materials, and communications
• Experience coordinating complex travel, events, and cross-functional meetings (including hybrid/global teams)
• Strong stakeholder management across senior leadership and cross-functional partners
• Experience providing light project coordination or supporting strategic initiatives
• Bachelor’s degree or equivalent professional experience

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

The expected salary range for this position is $54,200 - $78,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife’s U.S. benefits, please click here.

About MetLife

Recognized on Fortune magazine's list of the World’s Most Admired Companies, Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities,employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our corevalues - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”). If you need an accommodation due to a disability, please email us at [e-mail]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace.

This posting is for a current vacancy and is anticipated to remain open for at least 90 days from the listed posting date.