Executive Assistant

HSBC; New York (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

HSBC is seeking an Executive Assistant to provide administrative and secretarial support to a senior or executive manager or group of employees. The role emphasizes accuracy, discretion and confidential handling of business information to keep leaders focused on customers and delivery.

You will manage diaries, travel, reporting and presentations, and produce high-quality written outputs. The role requires strong organizational skills and the ability to multitask in a fast-paced environment.

Qualifications

• Proven administrative or secretarial experience.
• Strong typing capability with high attention to detail.
• Customer service and organizational skills in a busy environment.
• Proficiency with personal computers and mainframe systems and software.
• Ability to anticipate senior or executive manager needs and manage day-to-day responsibilities.

Responsibilities

• Provide administrative and secretarial support to an executive manager or group of employees.
• Produce letters, reports, memoranda, forms and schedules using PC-based software.
• Create documents from outlines or initiative.
• Coordinate appointments, meetings and travel arrangements.
• Screen mail, calls and visitors for the executive.
• Research information to support reports and presentations.
• Maintain department records and filing systems.
• Support routine project work and program material preparation.

Skills

Administrative experience

Typing

Customer service

Organizational skills

Discretion with confidential info

Multitasking

Policy navigation

Proficiency with PC software

Mainframe systems

Tools

PC software

Mainframe systems

Job description

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth, and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

Ready to keep senior leaders focused on what matters most?

Why HSBC

HSBC is one of the largest banking and financial services organizations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.

The Opportunity

This Executive Assistant role provides administrative and secretarial support to a senior or executive manager (GCB 3 and above) or a group of employees. It’s a trusted position where accuracy, discretion and judgement matter because much of the work is confidential and specific to the business area. You’ll keep day-to-day activity running smoothly through diary management, travel planning and high-quality written outputs. You’ll also support reporting and presentations by researching information, maintaining records and producing clear materials. Success means leaders spend less time on administration and more time on customers, colleagues and delivery with risks and controls handled appropriately.

What You'll Be Doing

• Provide administrative and secretarial support to an assigned senior or executive manager (GCB 3 and above) or group of employees
• Produce letters, reports, memoranda, forms and schedules using PC-based software packages and other equipment
• Create documents and correspondence from general outlines or your own initiative
• Coordinate appointments, meetings and travel arrangements, including accommodations
• Screen mail, correspondence, telephone calls and visitors, responding or acting on behalf of the senior or executive manager
• Research information and data to support reports, presentations and business requests
• Maintain department records and filing systems, ensuring information is up to date and accessible
• Support routine project work and program material preparation including resolving equipment issues and completing forms and follow-up

What We're Looking For

• Bring proven administrative or secretarial experience or equivalent
• Demonstrate strong typing capability with high attention to detail
• Apply strong customer service, problem-solving and organizational skills in a busy environment
• Use proficiency with personal computers and relevant mainframe systems and software packages
• Anticipate senior or executive manager needs and handle day-to-day responsibilities with minimal consultation
• Manage multiple tasks while maintaining quality and meeting time-sensitive deadlines
• Exercise discretion when handling confidential information and correspondence
• Navigate company policies and practices to complete work accurately and consistently

Keeping leaders moving

This role plays a key part in helping senior leaders stay organized, informed and focused on priorities. You’ll manage the details that keep meetings, communications and reporting on track while handling sensitive information with care. If you’re looking for a role where your work has a clear impact every day this is a chance to support decisions and outcomes at senior level.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

Your final fixed pay offer will depend on the candidate and several variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.