Assistant Vice President, Supplier Engagement Support Manager

HSBC; New York (NY); On-site; USD 110,000 - 165,000; Full time

Job summary

HSBC is seeking an Assistant Vice President, Supplier Engagement Support Manager in New York to drive onboarding of suppliers to Supply Chain Finance programs and support growth through targeted outreach and stakeholder collaboration.

The role requires strong multitasking, planning, and communication skills, with experience in project management and data analysis. HSBC emphasizes development, inclusion, and a robust benefits package in a dynamic global environment.

Qualifications

• Experience in busy, challenging environments and driving customer excellence.
• Strong multi-tasking and completer/finisher capabilities.
• Excellent planning and organizational skills under pressure.
• Excellent interpersonal, written and verbal communication skills.
• Ability to prioritize workload effectively.
• Experience with client experience, communications and project management.
• Numerical capability using Excel.
• Strong attention to detail and presentation preparation.
• Degree or higher education with understanding of bank procedures (desirable).

Responsibilities

• Identify and onboard new suppliers to Supply Chain Finance programs.
• Prepare supplier outreach materials highlighting program benefits.
• Engage with suppliers per growth strategy and program scope.
• Monitor data to define supplier demand and support program capacity.
• Provide operational and data analysis, and presentation support to Sector Head.
• Support clients and internal stakeholders with materials as needed.
• Ensure deadlines are set and met with clients and stakeholders.
• Collaborate with Implementation to onboard suppliers on time.
• Model HSBC Group values to deliver superior service.

Skills

Customer excellence

Multi-tasking

Planning & org

Interpersonal skills

Prioritization

Project management

Excel skills

Attention to detail

Education

Degree or higher education

Tools

Excel

Job description

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

Structured Trade is a strategic focus for Global Trade Solutions (GTS) and core component of the US and Global GTS growth strategy. Supply Chain Finance is a critical solution within the Structured Trade solution suite and is an attractive solution for clients looking to optimize working capital, support their relationships with critical suppliers and mitigate risk. Within GTS in the United States, new Supply Chain opportunities are originated by Sales, and existing programs are managed by Program Managers, with Supplier Engagement Managers playing a critical role in supporting growth of existing relationships.

The role of a Supplier Engagement is to proactively drive the identification and timely onboarding of new suppliers to existing Supply Chain Finance programs for GTS’ major clients. By increasing the volume of suppliers using the program, GTS deepens its support and relationship with the buyer, increases facility utilization which supports revenue generation, balance growth and increased profitability from the program deployed.

As our Assistant Vice President, Supplier Engagement Support Manager , you will:

• Responsible for growing existing Supply Chain programs by identifying and onboarding new counterparties to the program
• Responsible for preparing supplier outreach material to ensure suppliers recognize the benefits associated with the program of finance put in place by the buyer
• Responsible for relevant supplier engagement and onboarding as per the growth strategy for each Supply Chain program in scope
• Monitor a range of data points to help define supplier demand and support program capacity
• Provide operational analysis, data analysis, presentation and general support to Sector Head and Management, as required
• Support clients and internal stakeholders with appropriate materials where necessary
• Ensure that deadlines are set and agreed with clients and internal stakeholders are met
• Collaborate with Implementation and appropriate internal stakeholders to support timely onboarding of suppliers
• Acts as a role model for our Group Values and behaviors (Open, Connected, Dependable), supporting colleagues and customers to deliver superior customer service through these values

You’ll likely have the following qualifications to succeed in this role:

• Experience of working in a relevant busy and challenging environment, and driving customer excellence
• Multi-tasking and completer/finisher
• Excellent planning and organizational skills with experience of working under pressure
• Excellent interpersonal, written and verbal communication skills
• Ability to prioritize workload effectively
• Experience in or working with client experience, communications and Project management would be beneficial
• Numerical capability - using Excel and similar tools
• Strong attention to detail and presentation preparation
• Degree or higher education and very strong understanding of bank and departmental procedures, functions and activities (desirable)

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

The final fixed pay offer will depend on the candidate and several variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.